Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Speed
Many reviews highlighted extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Customer Service
Feedback indicated a lack of friendly and professional customer service, with some employees displaying rude behavior.
Food Quality
Customers frequently mentioned cold food, undercooked items, and inconsistent quality, particularly with fries.
Cleanliness
Several reviews noted that the restaurant, including the play area, was often dirty and not well-maintained.
FW
Felicia Woodruff
1 day ago
1.0
Very rude. Eye rolls, blowed breath, and attitude was unnecessary when I let the employee up front know the soda was flat in the lobby and asked for some from behind the counter. Spoke to the GM on duty about it, he did nothing about it. Unprofessional from the associate to the GM level. Will not be revisiting this location.
ER
Emily Ramsey
5 days ago
1.0
I live very close so I go here quite a lot. Every single time over the last 5 years has been terrible. Terrible wait times and terrible service. Why am I waiting 25 minutes for an order of 1 M strawberry banana smoothie and a medium fry?I was the third customer in the car line. I’ve also had my order handed out to a different customer so I had to wait even longer.
SC
scott cairns
Nov 17, 2025
1.0
Worst service ever!!!!! I ordered a McRib sandwich deal. When I got to the line to pick it up they said it was not ready yet . They asked me to pull up and wait for my food. I sat there for 15 minutes, finally a lady came out and asked what I got . lol . I told her , she said Oops ! And left and never came back. I had to go inside and, the manager ? I am not sure she would not even come talk to me said the McRibs were so popular that they were out of them . Then she proceeded to finally get me one . This place should go out of business! No apologies just a smirk when she handed me the food . I never complain but beware of this location!!!! If I could give it a Negative 5 - stars I would. Absolutely horrible service and employees and management!!!!!
KH
Klara Hanna
Nov 16, 2025
1.0
Today I got my order 40 minutes late , the food was too cold, with wrong items , one fountain machine was out of order and the other one’s drink has no fizz/taste. I talked to the manager and he did nothing. The worst McDonald store in simpsonville area paid $26 for nothing
I2
icanpurr 24
Nov 8, 2025
1.0
ate at this fast food place and the customer service from one of the workers was very unsatisfactory. She wasn’t acting friendly as much as she should especially as an employee like y’all just hire anyone. Also when I got a fountain drink it was warm? From my previous experiences with anything like that it shouldn’t be that way. The plus side was the ice cream machine was working this time. Thank yall for that.
What are the regular operating hours for McDonald's in Simpsonville, SC?
McDonald's in Simpsonville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight.
During what hours is delivery service available at this McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup options does McDonald's offer here?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's food through a mobile app?
You can order via the McDonald's App available on iOS and Android, or use the delivery link at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at the McDonald's in Simpsonville?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available to customers.
What restaurants are located near McDonald's on North East Main Street?
Nearby restaurants include Jersey Mike's Subs, Bertolo's Pizza, Panda Teriyaki, Chick-fil-A, Joy of Tokyo, Subway, and Lickin' Good Donuts.
Are there any tutoring or educational centers near this McDonald's?
Yes, The Tutoring Center and ATA Black Belt Attitude School are nearby educational centers.
What other services or stores are located close to this McDonald's?
Nearby services include Rite Aid pharmacy, Great Clips hair salon, Hipps Automotive Service Center, Regional Finance, Total Wireless stores, Western Union, and Golden Strip Taxi & Package Delivery.