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McDonald's

3.3
(1405 reviews)

Business Details

(864) 962-5600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
924 North East Main Street, Simpsonville, SC
29681, United States

Hours

Reviews

3.3
1,405 reviews
5 stars
460
4 stars
266
3 stars
236
2 stars
126
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and lack of accountability.

Food Quality

Many reviews mentioned cold food, incorrect items, and inconsistent quality, with some customers receiving undercooked or stale items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unpleasant odors in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and noted that food was hot and fresh during certain visits.
  • CJ
    Citi Johnson
    Feb 22, 2026
    1.0
    Ordered a burger only one in line and they couldn't even get the burger correct plus they took forever horrible night shift needs a shake up how you mess up a dbl qt with cheese and bacon gave me a old patty no cheese with your label on the box is correct that wasn't a mistake
  • AM
    Adam Magaha
    Feb 21, 2026
    1.0
    How is it that, they ask you to wait in a parking spot for 15 minutes when they are not even busy, and when you get your food. It's cold and stale like it's been sitting there forever. When you tell them it's cold, they ask "what do you mean it's cold".
  • AC
    Alex Carter
    Jan 30, 2026
    1.0
    I placed a curbside order through the McDonald’s app at 10:14 PM and was instructed to park in curbside spot 1. I waited until about 11:09 PM and never received my food. About 20 minutes later, I came back inside to ask about a refund and was told I had to process everything through the app. No one took responsibility for the missed order or the hour wait with no communication. This experience felt dismissive and poorly handled. Waiting nearly an hour for curbside with no food and then being redirected instead of helped is unacceptable.
  • DD
    Daddio
    Jan 3, 2026
    5.0
    I don’t always seek out the golden arches, but when I do, I’m looking for the undisputed heavyweight champion of consistency: McDonald’s. Whether you’re a local regular or just passing through, this isn't just a quick bite; it’s a cultural cornerstone where the fries are always hot and the nostalgia is free of charge. If you’re looking for the best fast food in town, you’ve found the North Star of drive-thrus. ​The real magic happens the moment you pop open that classic red box. We’re talking about world-famous fries that are salted to perfection—crispy on the outside, fluffy on the inside, and capable of ending any family argument in the backseat. Then there’s the Big Mac, a double-decker masterpiece of "special sauce" that has been winning hearts since before I had to worry about my cholesterol. Pro tip: pair it with a McDonald’s Sprite—the only drink on earth that tastes like it was carbonated by a lightning bolt. It’s the ultimate refreshing kick that keeps you coming back for more. ​Beyond the menu, it’s the reliability that makes this a must-visit gem. You know exactly what you’re getting: fast service, a friendly smile at the window, and a meal that hits the spot every single time. It’s the perfect pit stop for road trips or a quick Friday night treat with the kids. Tag a friend who always steals your fries! What’s your go-to order—the classic Big Mac or the Spicy McCrispy? Drop your favorites in the comments below! ​Stay salty, my friends
  • BR
    Brittany Rhymer
    Dec 13, 2025
    1.0
    When we walked in it stunk. The tables were dirty and my hand stuck to it when I sat down. When I had gotten my Quarter Pounder it was wrong twice. Plus when I had walked away from the counter, one of the employees had given me a nasty look. And when I had gotten a large CONE, they had thought it said "large COKE" so that was wrong to. The bathroom door locks do NOT work. And a lady had ordered a chocolate milk for her little kid, but when she gotten it was spoiled.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Simpsonville, SC?

McDonald's in Simpsonville is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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