Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unhelpful or dismissive behavior.
Food Quality
Several customers noted that food was often cold or not prepared correctly, impacting overall satisfaction.
Cleanliness
There were complaints about unsanitary conditions in the restaurant, including dirty tables and restrooms.
AW
Allen Wilson
5 days ago
4.0
Food is decent. As far as service, some of the employees could use some work.
IS
Isaac Scruggs
Feb 24, 2026
2.0
Slowest Mcdonald’s i’ve ever been to. You can order a small fry and it’ll take 20 mins.
DA
Danny Anejo
Feb 16, 2026
1.0
Horrible service and food. Waited 32 minutes for my order just for it to be wrong. Waited another 8 minutes for them to correct it. Got home and realized they didn’t put in a single sauce pack. Food was ice cold.
ST
Seth Teachey
Feb 6, 2026
2.0
Ordered a mc double and got a mc chicken :( it’s pretty good though and I’m hungry so I’m gonna eat it, but still…
HI
Harold Davis II
Jan 19, 2026
5.0
The standard good, although they were a little slow and the fries could of been served hotter, kind of stale, the wait was long. The girl at the window apologized for the long wait.