Dunkin'

3.7
555 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Simpsonville, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
697 Fairview Rd, Simpsonville, SC
29680, United States

Hours

Reviews

3.7
555 reviews
5 stars
262
4 stars
108
3 stars
60
2 stars
34
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rudeness and unprofessional behavior from staff, particularly from management.

Product Quality

There were numerous complaints about incorrect orders, stale food, and inconsistent coffee quality, leading to customer dissatisfaction.

Cleanliness

Some reviews highlighted cleanliness issues within the store, with reports of unsanitary conditions and a lack of proper food handling practices.

Staff Attitude

While some customers praised individual employees for their friendliness, many others noted a general lack of attentiveness and respect from the staff.
  • MC
    Mabel Companioni
    Jan 5, 2026
    5.0
    They are very friendly kind and work they make your coffee how you like it and food always fresh
  • JS
    Johnnie Sellers
    Dec 26, 2025
    5.0
    This place offers great coffee ☕️ and food with a great group of employees it's worth your time and money 💰.
  • PM
    Penny Miller
    Dec 5, 2025
    5.0
    I had an amazing experience today with this dunkin! It's a rainy day and wasn't feeling the best and these girls in this location are the best they brightened my day with the best conversation and the best Peppermint Mocha hot latte!! Definitely recommend for anyone wanting to try something hot in this cold weather!!
  • AC
    Angelica Calderon
    Dec 5, 2025
    1.0
    Muy mal servicio 😡 las doñas todo el tiempo atienden de mala gana
  • TL
    Tony Lewis
    Dec 1, 2025
    1.0
    I'm a loyal disappointed customer but that all ends today. I come here all the time and as of lately my coffee and my service sucks. At this hour in the morning the coffee should be piping hot and coffee grinds shouldn't be floating around my cup.i get more grinds then coffee and its bitter. Im not sure what happened to the last lady in charge Melane but she gave the place a lift we all enjoyed. Its no wonder the place is so dry and dull now. I ask the girls here now about her and they say she's no longer there and was terminated i ask why they say a complaining customer. Big mistake on Dunkin. The one who claims to be manager now Melissa is all over the place acting like a chicken with her head cut off on speed ox Xanex. I told her my coffee wasn't hot enough she said we'll what do you want me to do heat it up in our imaginary microwave. Her and all the girls laughed. I will not be going to a place that publically humiliated me. I thought Dunkin was a place that was proud of the products they stand by unfortunately its not the greatest as of lately and the service here has gone down hill.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Simpsonville, SC?

Dunkin' in Simpsonville is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.