Arby's

4.0
394 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2605 Woodruff Rd, Simpsonville, SC
29681, United States

Hours

Reviews

4.0
394 reviews
5 stars
190
4 stars
106
3 stars
42
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about raw or poorly prepared items.

Positive Staff Interactions

Some customers highlighted friendly and helpful staff members, particularly in the drive-thru.

Cleanliness and Environment

Mixed feedback on cleanliness, with some noting a clean dining area while others reported unsanitary conditions.

Pricing Concerns

Many customers felt that prices were too high for the quality of food received.
  • EW
    Ellen Welsh
    Dec 15, 2025
    5.0
    The shift manager "Berkley C." was GREAT and very, very kind. He even gave my grandson a puzzle creator toy bag even tho he didn't get a technical kid's meal. We will be back! A++++
  • KW
    Karl Wiant
    Oct 3, 2025
    1.0
    Roaches in the dinning area
  • BP
    Brent P
    Aug 30, 2025
    1.0
    My experience was disappointing. Many of the same reasons already shared. Wait times for food, no drink and not friendly.
  • CJ
    Chelsea Joseph
    Aug 28, 2025
    1.0
    My husband and I ordered a specific meal, got all the way home to realize the food was incorrect. Called the store to tell them and they acted as if they couldn’t find his receipt. Finally they found it and I drove back to the store. When I pulled into the drive thru I told them I was picking up the correct combo and the worker rudely said “you’re only getting a sandwich, that’s what you said was messed up”. Someone who must have been a manager then hopped on the intercom and said “just pull around” No drink was given with the replacement meal because “they didn’t mess that up” even though the drink is sitting at home with melting ice waiting for the replacement food. I then asked the person I am assuming is the manger to please provide some kind of solution to find to compensate the gas and time I wasted driving back to the restaurant to remedy their mistake. She said no, and that I would have to make another one trip to the restaurant tomorrow to speak to the General Manager. Hire better people. Service is at the epicenter of the restaurant business
  • DB
    Dave Bryson
    Aug 16, 2025
    2.0
    Walked out 5 minutes after the night mgr said not to take any more orders....said the drive thru order was at 20 min.....the guy working the line had 2 speeds, slow and slower......drove down to Simpsonville & was waited on promptly