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Arby's

3.8
(928 reviews)
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Business Details

631 Fairview Rd, Simpsonville, SC
29680, United States
(864) 963-9402
http://www.arbys.com/locations/us/sc/simpsonville/631-fairview-rd/store-6572
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
631 Fairview Rd, Simpsonville, SC
29680, United States

Hours

Reviews

3.8
928 reviews
5 stars
398
4 stars
234
3 stars
127
2 stars
55
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and overcooked items.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary.
  • AR
    Aaron Rosser
    Jan 29, 2026
    1.0
    I paid almost 12.00 for the chicken sandwich meal. And this is what I was served. Yes, my daughter wanted it plain, but the chicken didn't even fill the bun. My food was also cold when we got it through the drive thru.
  • DB
    Debra Blanchard-Hudson
    Jan 29, 2026
    5.0
    Great service, great food. My favorite fast food restaurant.
  • SW
    shameka williams
    Jan 15, 2026
    1.0
    The customer service at this location is horrible.
  • MB
    Miranda Barton
    Nov 22, 2025
    5.0
    Great staff clean restaurant great quality food
  • ES
    Ed Da Silva
    Nov 21, 2025
    2.0
    Expensive chicken sandwich, chicken tenders supper dry, fries are ok, definitely i can find way better quality elswer with $28.
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Brand Certified Facts from Arby's

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