Pizza Hut

Reviews

• DE

  Danny E

  4 days ago
  1.0
  Do not go to this pizza hut, until they potentially get it together at some point. Each and every time i have been to this facility in applewood center, there has always been something! Always a wait over 20 minutes for literally one pepperoni pizza, and never any compensation for my waits or anything! don’t even get me started with how poorly the pizza is cut. Most of the time i enter the employees are working visibly sluggishly or just flat out standing around. Grossly unprofessional. Do better and do not go here!
• AW

  Adam Watson

  Apr 4, 2026
  5.0
  Cheyenne R she was the bomb she was super polite and helpful. I do uber eats and my time is money and she was quick
• CC

  Carlie

  Mar 21, 2026
  1.0
  Ol girl at the front gon tell me I gotta come back in the morning for a refund on my cheese sticks they messed up on lol. Um negative i had a big box order n they cheated us thinking we wasn’t gon count what we’ve paid for like a normal paying customer wouldn’t expect them to remake what they cheated us OR a refund for being fully charged yet not receiving the full menu item. Be so fr . Do better. Got my free drink from doing this review THAT they thought would’ve been a 5 star which is now a 1. atleast something good came out it since we did just pay over $50 and not get the customer care needed provided seeing they screwed us but still was paid
• NM

  Noah McAlister

  Mar 6, 2026
  2.0
  Possibly the worst experience I've had from Pizza Hut. This location specifically has really gone downhill in the past few years. My wife picked up a order for us on the way home from work, we each got a large pizza and we split a garlic cheese bread and a order of Cinnamon Mini Rolls. Both pizzas hardly had any sauce on them, couldn't even taste it, the toppings looked like they were just thrown on the pizza, and there were toppings from my wife's pizza on mine. Really lazily made pizza. And I even asked for my pizza to be "well done", but the pizza was barely done iny opinion. The garlic cheese bread had a overwhelming amount of minced garlic on it that when I took I bite, I would be left with a unpleasant feeling in my mouth like I had just took a bite out of an onion. The amount of marinara sauce they gave us with the bread was maybe a total of 2 or 3 tablespoons. The cinnamon mini rolls were ok but it would be hard to mess up something that is pre made. But the icing even looked discolored and wasn't evenly spread over the rolls. There were 2 or 3 rolls that were drowning in icing and then a couple on the outside that barely had a drop. I called to complain but there wasn't a GM on duty so I will be doing that tomorrow because they could only offer me a store credit today, but I don't think I'll be eating here again in the future. I'll just get Little Caesars next time I want pizza.
• MD

  Mike Domler

  Mar 1, 2026
  1.0
  Zero stars is not an option. Ordered online on the pizza hut website for my customer and I. Missed a call 30 minutes later. When I called back, I was informed that part of my order could not be produced due to them not having the ingredients. (pasta noodles) I was told they couldn't refund my $ because doordash had already accepted my order, and that I would have to call doordash for the refund. (Had I known they were going to sell my credit card info online, I would have gone directly to doordash) Meanwhile while I waited 15 minutes for the manager to come to the phone, I can hear the other employees in the background laughing and horsing around. Once the manager got on the phone, I was not greeted with a hello, this is "name" the manager, it was simply a hello. When i asked if it was the manager, the only answer i received was "yeah". After some back and forth, the manager said that i would have to speak with the dm the next day. (At this point there has been 45 min on the phone) When i asked what time the dm would be in, I was promptly answered with a snooty "in the morning" response. I had to ask specifically "what time?" again with an attitude the answer was "when we open" I actually had to ask what time that was, to which was answered 10am. I informed said manager that I would be there in person and the phone call ended. Immediately afterwards I contacted the doordash delivery driver through the message that was sent to me for confirmation of my order and informed them that the order had been canceled so they could go about their night and do other deliveries. The doordash driver didn't know how to cancel the order and informed me that I needed to contact doordash directly. (10 min phone call) Once i called doordash, Doordash said they could not refund the $, and that I would have to contact pizza hut for the refund. When I asked for doordash's corporate phone number, they gave me "pizza hut's corporate number. I lost a total of 2 hours of work trying to resolve this issue to no resolve, now paying for an Uber for my customer to get a ride home and for a meal that was not received. Total loss of $50 for the meal, $25 for the Uber ride, $120 labor($60/hr), and a possibility of a lost customer in my future. Avoid this place like the plague.

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