Chipotle Mexican Grill

1.8
132 reviews
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About

Mexican Restaurant
Chipotle Hartwell Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
13014 Clemson Blvd, Seneca, SC
29678, United States

Hours

Reviews

1.8
132 reviews
5 stars
18
4 stars
4
3 stars
3
2 stars
12
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including undercooked rice, small portion sizes, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean dining areas.

Stock Availability

Numerous customers noted that the location was frequently out of key menu items, leading to disappointment.

Management Concerns

Several reviews pointed to poor management and staffing issues, contributing to the overall negative experience.
  • HB
    Helms Boys
    Oct 28, 2025
    1.0
    This place sucks. They were out of literally everything. How do you go to Chipotle and they don't have chicken, cheese, chips, etc. Do better Chipotle. Get your act together. This such a nice place in such a great spot for it to be this bad.
  • HA
    Hannah Allen
    Oct 28, 2025
    1.0
    Have come here several times for door dashing. They’re all rude and can’t do their job. Always are out of stock. They stand around and eat instead of making orders. One time I came and all they had to serve was salsa and guacamole. Absolute joke of a business
  • CS
    Chris Smith
    Oct 21, 2025
    3.0
    Arrived to make an order. They had no carne asada, and not even making any. May of the meats are out. The white rice was out and told me it would be over 10 mins for that. The overall site left me pretty upset. No real care to get it back on track
  • TN
    Tookie Nemchak
    Oct 15, 2025
    1.0
    Was excited when we learned that a Chipotle was going to be in the area. Every visit has been a total disappointment. The last visit they were out of vegetables, had to wait 10 minutes for meat, and the chips were terribly stale. Looks like we’ll have to go back to traveling the extra distance to go to Moe‘s.
  • JJ
    Jackie
    Oct 14, 2025
    5.0
    First time there, my husband and I really enjoyed it and the food was great and we will be back❤️

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Hartwell Village serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill located in Seneca, SC?

It is located at 13014 Clemson Blvd, Oconee, Seneca, SC 29678, USA, in the Hartwell Village area.