Chipotle Hartwell Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, small portion sizes, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean dining areas.
Stock Availability
Numerous customers noted that the location was frequently out of key menu items, leading to disappointment.
Management Concerns
Several reviews pointed to poor management and staffing issues, contributing to the overall negative experience.
HB
Helms Boys
Oct 28, 2025
1.0
This place sucks. They were out of literally everything. How do you go to Chipotle and they don't have chicken, cheese, chips, etc. Do better Chipotle. Get your act together. This such a nice place in such a great spot for it to be this bad.
HA
Hannah Allen
Oct 28, 2025
1.0
Have come here several times for door dashing. They’re all rude and can’t do their job. Always are out of stock. They stand around and eat instead of making orders. One time I came and all they had to serve was salsa and guacamole. Absolute joke of a business
CS
Chris Smith
Oct 21, 2025
3.0
Arrived to make an order. They had no carne asada, and not even making any. May of the meats are out. The white rice was out and told me it would be over 10 mins for that. The overall site left me pretty upset. No real care to get it back on track
TN
Tookie Nemchak
Oct 15, 2025
1.0
Was excited when we learned that a Chipotle was going to be in the area. Every visit has been a total disappointment. The last visit they were out of vegetables, had to wait 10 minutes for meat, and the chips were terribly stale. Looks like we’ll have to go back to traveling the extra distance to go to Moe‘s.
JJ
Jackie
Oct 14, 2025
5.0
First time there, my husband and I really enjoyed it and the food was great and we will be back❤️
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Hartwell Village serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Seneca, SC?
It is located at 13014 Clemson Blvd, Oconee, Seneca, SC 29678, USA, in the Hartwell Village area.
What are the hours of operation for Chipotle Mexican Grill at this location?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at Hartwell Village?
You can call them at +1 864-499-2060 or email them at SC.4911.HartwellVill@chipotle.com.
Is Chipotle Mexican Grill at Hartwell Village currently open?
Yes, the restaurant is open and not closed.
What nearby restaurants could I visit before or after dining at Chipotle Mexican Grill?
Nearby restaurants include Popeyes® Louisiana Kitchen for chicken dishes, Starbucks for coffee and smoothies, LongHorn Steakhouse for American cuisine, Iso Iso Ramen & Boba for Japanese food, Tipsy Taco Clemson for Tex-Mex, and Five Guys for burgers.
Are there convenient shops or services near Chipotle at Hartwell Village?
Yes, you can visit 7-Eleven convenience store, Petco Animal Supplies for pet needs, Western Union for money transfer, and ALDI supermarkets nearby.
What nearby services can help me with health or personal care around Chipotle?
Nearby services include AFC Urgent Care clinics for medical needs, The Joint Chiropractic for chiropractic and massage services, Great Clips for hair care, and Ulta Beauty and Benefit Cosmetics BrowBar for beauty supplies.
Is Chipotle Mexican Grill active on social media and where can I find them?
Yes, they have a presence on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube channels for updates and engagement.