Business Details
About
Mexican Restaurant
Chipotle Hartwell Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
1.8
142 reviews
5 stars
20
4 stars
4
3 stars
4
2 stars
11
1 star
103
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving stale or poorly prepared food, with frequent complaints about being out of key ingredients.
Service Issues
Numerous reviews highlighted rude and unprofessional staff behavior, along with long wait times for orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food preparation areas.
Portion Sizes
Customers frequently noted that portion sizes were small and inconsistent, leading to dissatisfaction.
Management Problems
There were multiple mentions of poor management and operational issues, including staffing shortages and disorganization.
- ELEric Little2 days ago1.0Some one do something this location went from stellar to let’s be honest a rolling crap storm- employees all huddled over by the drive thru on their phones nasty floors cold food They ALWAYS are closed early ALWAYS out of food Stale old food it looks like the tables never get cleaned , I can see why as I write this the reviews warn you to stay away- clearly the staff and management could care less about this location - if you want chipotle go elsewhere where you’ll Never get quality food safe food hahaha any food here Employees not washing hands 🤮 help help DHEC where are you
- ATalex treyvon2 days ago1.0Went and ordered ahead of time through the app around 1:30 pm. Drove to the location at almost 1:50 pm & the order still wasn’t ready. The pick up lane outside was backed up and not moving so I went inside to pick up and wasn’t even acknowledged. Had a bad experience trying to contact support (which is automated) and now I have no food and can’t even get a refund. Definitely not coming back to this location.
- EAEsty Ash2 days ago1.0Idk who the GM is but they need to be fired.. Every time I come in here it's a mess... You got a lady at salsa coughing, 20 min wait on white rice, stale chips, empty pan of chicken before they even start more and people walking out left and right..
- KCKj CarlsonDec 18, 20255.0Very good, service is always amazing, always have a ton of customers. The workers are doing there jobs. I always see bad reviews about how they are out of things at the end of the night or how they clean up early. But they never close the place completely down, they want to go home too. They are human as well. I’ve witnessed rude behavior from customers when I am in there. At the end of the day your food is made and you get to go home with food.
- BSBlair SnipesDec 15, 20251.0At the time of writing, this location has a 1.8 star review. After my visit I see why. I got there an hour and 15 mins before closing time. At first I thought they were closed because they had already put chairs up. When we walked in we were told they were out of about half of the things they offer. An hour before closing time and still busy you should make more but I could tell by the chairs they just wanted to go. The kitchen was being cleaned which is great just not that early. The food they did have was end of the day quality, no freshness whatsoever. The food line was a mess with food spilled everywhere. The employee helping us was clearly upset that although she told us they were out of so much we still ordered. I’d also like to add this is pretty far from my house but the Anderson location is just as bad so I drove out of the way. As of now the only option is College Ave location I’ve had no issues there. This location should have the franchise license pulled.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Hartwell Village serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Seneca, SC?
It is located at 13014 Clemson Blvd, Oconee, Seneca, SC 29678, USA, in the Hartwell Village area.
What are the hours of operation for Chipotle Mexican Grill at this location?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online through their website at https://order.chipotle.com/ or use their app available on the Apple App Store.
How can I contact Chipotle Mexican Grill at Hartwell Village?
You can call them at +1 864-499-2060 or email them at SC.4911.HartwellVill@chipotle.com.
Is Chipotle Mexican Grill at Hartwell Village currently open?
Yes, the restaurant is open and not closed.
What nearby restaurants could I visit before or after dining at Chipotle Mexican Grill?
Nearby restaurants include Popeyes® Louisiana Kitchen for chicken dishes, Starbucks for coffee and smoothies, LongHorn Steakhouse for American cuisine, Iso Iso Ramen & Boba for Japanese food, Tipsy Taco Clemson for Tex-Mex, and Five Guys for burgers.
Are there convenient shops or services near Chipotle at Hartwell Village?
Yes, you can visit 7-Eleven convenience store, Petco Animal Supplies for pet needs, Western Union for money transfer, and ALDI supermarkets nearby.
What nearby services can help me with health or personal care around Chipotle?
Nearby services include AFC Urgent Care clinics for medical needs, The Joint Chiropractic for chiropractic and massage services, Great Clips for hair care, and Ulta Beauty and Benefit Cosmetics BrowBar for beauty supplies.
Is Chipotle Mexican Grill active on social media and where can I find them?
Yes, they have a presence on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube channels for updates and engagement.