Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some praising the freshness and taste while others complained about cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to frustration among customers.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, noting that it was well-maintained.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, with customers frequently receiving incorrect or incomplete orders.
Speed of Service
Customers expressed dissatisfaction with slow service times, particularly during busy hours, leading to long waits for food.
JB
Joshua Burrell
Nov 12, 2025
5.0
It's bo-time. Excellent biscuits Everytime and quick service always accurate.
DB
Damion Bradley
Nov 11, 2025
1.0
Completely messed my order up last night no biscuits and couldn’t even feed my kids because they gave me thighs instead of legs which I asked for legs instead. So I try to go back the next day and the little young rude mixed girl wanna have a attitude can’t even make it right and give me what I want smh they shouldn’t let kids be managers
TM
Travling man
Oct 27, 2025
3.0
Ordered a 8 piece box meal. When we opened to eat, instead of 2 pieces of each part of the chicken, we had 1 breast, 3 thighs and 2 wings and legs. For $32 we should have received what is advertised.
DM
David Millspaugh
Oct 21, 2025
1.0
Food good, people bad
DW
donny woody
Oct 19, 2025
5.0
Nice clean good service and their biscuits are great