Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Quality
While some customers praised the food, particularly the biscuits and chicken, there were multiple complaints about incorrect orders, cold food, and unsanitary conditions.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, although there were also mentions of unsanitary practices by staff.
Order Accuracy
A significant number of reviews indicated that orders were frequently incorrect, leading to customer frustration.
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Destiny Rose
2 days ago
2.0
Super disappointed with this Bojangles. Lady was rude and said they didn't open till 6 which is fine but didn't need to have such a snobby attitude and everything
AC
Austin Craig
3 days ago
1.0
Oh I here once The food was great and everything but now they made the food not great anymore because change with the food The food don't taste like you used to because I wouldn't fan of the biscuit cuz I don't like biscuits but when I taste their biscuits it's like WOW I never had something this good before but you're not made change the food now they don't taste the same they're expensive now You got to pay an arm and a leg to get food Seneca South Carolina located
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Ant
Feb 23, 2026
3.0
Came through at 5:03 this morning. I went to Bojangles after McDonald's decided that they weren't going to start serving breakfast until like 6:00 a.m. today because they were short-staffed or something. After McDonald's had already collected my money for the order I placed and would refund it but it would take one to seven business days. So I'm in a poor mood to begin with.
I waited in the parking lot for 10 minutes because it was 4:50 a.m. when I got there and I didn't want to sit at the drive-thru being impatient. When I rolled up the order someone shouted at me. It's Bo Time in a terse and uncheerful voice.
This person continued to take my order. Very short clipped words. Absolutely pleasant trees whatsoever. And at the very end stated my total followed by a pull around. Okay I thought. Well at least I'll get my food this time. When I rolled up this person had the manager tag on and simply said my total and held her hand out. I handed her my card and thanked her. And received no reply. My food was literally shoved at me after my card was handed back without any eye contact whatsoever while she complained to the other person in the store about her schedule.
I once again thanked her. And receive no response.
Now the food is great. I'll be the first to admit that. The biscuits were fluffy hot steamy. The bacon, egg and cheese biscuit. Every bit of it was spot on. On my sausage and gravy that the biscuit was once again fresh, fluffy and absolutely airy, and the gravy was just the right consistency.
But if this is a manager and perhaps the restaurant manager, I don't understand the level of service. Now I get everybody has a bad day. I do all the time. I did customer service for years, you can't take it out on your customers. If you hate your job that much then go find a new one. I know that sounds flippant but take it from somebody who spent years in customer service and started to hate their job. The best thing I ever did was find something else to do even if it hurt for a little while.
I don't know what was going on with her. I don't know what was the problem was but I felt like I was the problem. Only because the food was so damn good. Would I go back. Someone needs to take a look at what's going on with this manager.
To summarize, I said thank you to that employee at least 3 to 5 times. I never received a please a thank you and appreciate your business or anything whatsoever. I wanted to scream.
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Lynne Elrod
Feb 3, 2026
5.0
We love the Seneca Bojangles.
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Zack Henderson
Jan 14, 2026
1.0
The guy at the window sourted me 20 bucks when I asked him about it he told me we dont do Penny's eny more. I told him you showed me a 20 and he got so made he walked away. The manager then come to the windows and started yelling at me WE DONT DO PEENYS. I told her as well he didnt give the right change. She gets made and then yells at the first guy around the corner. Then she takes my receipt and the change and still shorts me a five. On one at the windows would count change to give me the right amount. We had to go ahead and just leave but the manager and the first guy was steaming made at me for them not knowing how to count money out of a register.