McDonald's

3.2
2950 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8409 Old Number Six Hwy, Santee, SC
29142, United States

Hours

Reviews

3.2
2,950 reviews
5 stars
815
4 stars
595
3 stars
546
2 stars
277
1 star
717

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 30 minutes or more for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

While some customers noted clean bathrooms, others reported dirty dining areas and drink stations.

Food Quality

Several reviews mentioned poor food quality, including cold or improperly prepared items.
  • MP
    Meghan Pearson
    2 days ago
    1.0
    If I could give zero stars I would I requested a refund 3 times after I waited in the lobby for 30 minutes waiting for my order. They did not give me a refund but instead made a mad dash to get my order out when I asked for a refund already. Disorganized and unfriendly service is the motto here. People aside from me also waiting 35+ mins - a gentleman came in with his son because they asked him to pull forward in the drive thru and they forgot about him 35 mins later. They’re taking orders off their screen to reduce drive thru times but they don’t follow through on having them put out - you can and should strive to be better. My order was 769 on 11/22 @12:38pm I didn’t get to leave until 13:09
  • ZB
    Zack Barber
    Nov 16, 2025
    1.0
    Worst McDonald’s in the state. My wife and I spent over 45 mins waiting for food and it was absolutely terrible. Manager needs to be fired! Ridiculous!!!!
  • LU
    Latoya Utsey
    Nov 7, 2025
    1.0
    It took them 45mins to give me order of McDouble, chicken nuggets and fries. They ended up giving my food away and went on walking by and had to remake my food. I only came there for my niece because I usually don’t come because of their bad customer service.
  • PS
    Penny Smyrl
    Nov 3, 2025
    2.0
    I really don't understand what has happened to McDonald's because their prices have gone way up and their quality way way down especially at this particular one I gave it one more shot after they messed up my order before and then somehow tried to blame me for it, as if I ordered it wrong! It was ordered on the app just like I always do, I will not give them an excuse for being incompetent and if someone does make a mistake it's better for them to at least own it rather than try to push it off on to the customer I was not the only one she was rude to that day
  • RA
    Ricardo Arteaga
    Oct 31, 2025
    1.0
    Every time the worst experience.i live in santee.i don't understand why people stop in this location yet .summerton location is better!!!! Like regular customer.always long wait time,long faces, nobody take care of the situation.NEVER!!!! Do a favor your self,don't use this location.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Is there a drive-through service available at this McDonald's, and what are its hours?

Yes, this McDonald's has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.