Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant was clean, particularly the bathrooms, which contributed positively to their experience.
Speed of Service
The drive-thru and service speed were frequently criticized, with multiple reports of long wait times and slow service.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, indicating a lack of consistency in food quality.
BM
Bobby J McGuire
Feb 24, 2026
2.0
Slowest drive thru I think I ever experienced
VV
virgil valentine
Feb 2, 2026
5.0
Excellent service. The manager came out to ensure everyone got what they ordered and enjoyed their meals. And that the dining room was kept in impeccable condition.
LW
Laurie Watford
Jan 11, 2026
4.0
Placed a mobile order. Order was exactly opposite of what I asked for but food was decent.
KH
Katy Herring
Dec 23, 2025
4.0
Used drive through and went to get Grinch meals for my family. Order was taken accurately, they had requested items, food was hot.
MM
Mlgray
Oct 27, 2025
1.0
Horrible! They did not get one thing right in the order and the food tasted horrible! Do better