Wendy's

2.1
296 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1406 E. Main St., Rock Hill, SC
29730, United States

Hours

Reviews

2.1
296 reviews
5 stars
56
4 stars
18
3 stars
17
2 stars
17
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated that staff members often displayed rude or indifferent behavior, impacting overall customer satisfaction.

Management Issues

Several reviews pointed to poor management and lack of supervision, suggesting a need for better training and oversight.
  • SS
    sarah
    Jan 1, 2026
    1.0
    Takes 30 minutes every time even if you order ahead.
  • CW
    Cheryl Wylie
    Dec 27, 2025
    5.0
    Very clean, fresh food, and Celest answered all of our questions about new menu items and sauces. It was a pleasant experience and hot fresh delicious food.
  • CT
    Colby Tapp
    Dec 21, 2025
    4.0
    They were very busy for lunch today and it took quite a while to get my order. However, my order was correct, hot and tasted great, and the employees were very friendly and apologetic about the delays. I work in food service so I understand the struggle of being understaffed, but they were so kind about the situation they were in!
  • NM
    Nicholas Michael
    Dec 18, 2025
    1.0
    Waited at the place to give an order for 15 minutes. I watched 12 cars drive behind me. I have no idea what's going on at this location
  • CH
    Chad Hall
    Dec 18, 2025
    1.0
    Very slow with no customers. Guy asked me what I ordered after handing me the receipt (smh)....and when I told him I ordered a #1 combo Dave's Double he says, "Oh a double stack biggie bag." Now I see the reason for the delay. By the way, my food was sitting by the window all bagged up and ready to be handed to me.

Frequently Asked Questions About Wendy's

Is East Main Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the East Main Wendy's location currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.