Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food being cold, overcooked, or incorrect orders.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.
Management Issues
Numerous complaints about management, including poor handling of customer complaints and lack of staff training.
LF
Lisa Fonbeh
Nov 14, 2025
1.0
Wouldn't recommend
AK
Asha Kumar
Nov 14, 2025
1.0
Tell me why every time I go to this location they always have a problem with taking an order!? The service is always down or they are out of service food???
LI
lisco russell, III
Nov 9, 2025
1.0
UPDATE: This Wendy's restaurant is on the new Interim CEO's list for closure. Thank goodness.
NW
Nicole Wesley
Oct 25, 2025
3.0
I ordered my husband and I some chilli the meat didn't taste real the beans were not cooked. It's getting cool teach the cooks to cook the chilli it's made in a crackpot. Cook alot people what chilli when it's cold. Went 2 Wendy's one had no chilli the other had very little. Come Wendy's restaurants we want well hot cooked right food I spend a lot of money at Wendy's.
TH
Traci Honeycutt
Sep 28, 2025
1.0
Went through the drive thru, ordered the Jr bacon biggie bag for my daughter. Got home only for her to tell me there was no beef patty, only bacon on the burger. I mean,, come on guys. Whoever the GM is at this location needs to do complete overhaul or be fired themselves cause it is always something at this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rock Hill, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rock Hill, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 280-0851.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Heckle Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Rock Hill, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on Heckle Boulevard currently open?
Yes, this Wendy's location at 1758 Heckle Boulevard in Rock Hill, SC is open and committed to serving customers every day.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What meals are served at Wendy's on Heckle Boulevard?
Meals served include breakfast, lunch, and dinner.
Can I order food online or through an app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call (803) 280-0851, reach out via their Contact page or Customer Care team's live chat, or complete the Wendy’s Customer Satisfaction Survey with your receipt information.
Are there other food options near this Wendy's on Heckle Boulevard?
Yes, nearby food options include Domino's Pizza, Taco Bell, Dunkin', Marco's Pizza, Krispy Krunchy Chicken, Waffle House, and Pzazz & Tapas which you might want to check out before or after your visit.
Are there convenient services near Wendy's that customers might use?
Nearby services include CVS Pharmacy for medical needs, LibertyX Bitcoin ATM for currency exchange, UPS Access Point for shipping, and multiple banks like Bank of America and Wells Fargo for financial services.
How can nearby public amenities assist customers visiting Wendy's?
Customers can use nearby transportation and professional services like IdentoGO for appointments, and automotive services such as NTB National Tire & Battery and Tire Kingdom for car needs, making your visit to Wendy's more convenient within the area.