Wendy's

3.2
1102 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1758 Heckle Boulevard, Rock Hill, SC
29732, United States

Hours

Reviews

3.2
1,102 reviews
5 stars
345
4 stars
214
3 stars
165
2 stars
97
1 star
281

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, overcooked, or incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rude or unhelpful interactions.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Management Issues

Numerous complaints about management, including poor handling of customer complaints and lack of staff training.
  • LF
    Lisa Fonbeh
    Nov 14, 2025
    1.0
    Wouldn't recommend
  • AK
    Asha Kumar
    Nov 14, 2025
    1.0
    Tell me why every time I go to this location they always have a problem with taking an order!? The service is always down or they are out of service food???
  • LI
    lisco russell, III
    Nov 9, 2025
    1.0
    UPDATE: This Wendy's restaurant is on the new Interim CEO's list for closure. Thank goodness.
  • NW
    Nicole Wesley
    Oct 25, 2025
    3.0
    I ordered my husband and I some chilli the meat didn't taste real the beans were not cooked. It's getting cool teach the cooks to cook the chilli it's made in a crackpot. Cook alot people what chilli when it's cold. Went 2 Wendy's one had no chilli the other had very little. Come Wendy's restaurants we want well hot cooked right food I spend a lot of money at Wendy's.
  • TH
    Traci Honeycutt
    Sep 28, 2025
    1.0
    Went through the drive thru, ordered the Jr bacon biggie bag for my daughter. Got home only for her to tell me there was no beef patty, only bacon on the burger. I mean,, come on guys. Whoever the GM is at this location needs to do complete overhaul or be fired themselves cause it is always something at this location.

Frequently Asked Questions About Wendy's

Is Heckle Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.