Taco Bell

3.4
992 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1771 Heckle Blvd in Rock Hill. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1771 Heckle Blvd, Rock Hill, SC
29732, United States

Hours

Reviews

3.4
992 reviews
5 stars
365
4 stars
203
3 stars
144
2 stars
69
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a consistent problem with service quality.

Food Quality

Several reviews mentioned issues with food preparation, including incorrect orders, stale tortillas, and unsanitary conditions.

Staff Attitude

Feedback highlighted a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were criticized for rudeness.

Management Concerns

Customers expressed dissatisfaction with management's handling of service issues, citing poor customer service and lack of accountability.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, contributing to an overall negative dining experience.
  • MM
    Mike
    Nov 16, 2025
    3.0
    Used to be a fine spot - service is so slow now. Drive through really can take 30 minutes if you hit the wrong time; last time was over 40. Online order too so they already took my money. The food was good and the order correct. Just not sure what is going on lately
  • PH
    Paul - PT Holmes
    Nov 9, 2025
    5.0
    Walked in service was fast and food was great. Ordered on their touch screen and it was fast and easy.
  • MG
    Matt Gottlieb
    Nov 8, 2025
    4.0
    Haven't been to a Taco Bell in quite a while and had a hankering for it. The service was fast and friendly. The order was correct. The food was as expected. I wasn't expecting gourmet food. That said it it the spot for the moment.
  • DV
    Darlene Varnadore
    Oct 22, 2025
    2.0
    The service inside stinks. They want you to use the kiosk which I prefer not to. Waited 10 minutes to order. Not very polite.
  • KM
    Kelsey McCune
    Oct 11, 2025
    1.0
    Girl took our order, repeated every thing back correctly and then our food was made wrong. We politely went back around to the window and were going to just have them fix the mistake and the girl at the window saw us sitting there and just stood there with her arms crossed for a good 5 minutes before opening the window. My husband told her the two items in his hand were made wrong and she just took the food back through the window and shut it…she then got another worker and opened the window and just kept telling the other girl “dis wrong” over and over. The other girl who apparently is the one who took our order then proceeded to argue with my husband saying he shouldn’t have said everything on the screen was correct..he said that it was correct and she repeated it back correctly and they still made it wrong. She continues to argue…LOL…and then after we ask for a refund says “I don’t mind remaking it”…oh no, but you do because WHY are you arguing??? Won’t go here again. Mistakes are made and we weren’t that mad until she decided to argue like it was our fault they couldn’t read a screen and make an order correctly. I was in the food industry for over 15 years…it’s really NOT that hard.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Heckle Blvd?

The drive-through at Taco Bell on Heckle Blvd is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and extended to 2:30 AM on Fridays and Saturdays.

Where is Taco Bell located in Rock Hill, SC?

Taco Bell is located at 1771 Heckle Blvd, Rock Hill, SC 29732, United States.