Taco Bell

3.6
1066 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 532 John Ross Parkway in Rock Hill. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
532 John Ross Parkway, Rock Hill, SC
29730, United States

Hours

Reviews

3.6
1,066 reviews
5 stars
387
4 stars
247
3 stars
181
2 stars
79
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rudeness from staff and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as cold items, missing ingredients, and poorly prepared dishes.

Cleanliness and Environment

While some customers praised the cleanliness of the establishment, others noted it was too cold inside and had a lack of atmosphere.

Ordering Experience

Many customers expressed frustration with the automated ordering system and kiosks, finding them cumbersome and inefficient.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with friendly and helpful staff.
  • SA
    Shane Adkins
    Dec 29, 2025
    1.0
    Says they are open until 2:30 A.M. but I pulled up at 2 and they were "all out of pruducts" with the exception of "beans and rice". Thanks but no
  • B6
    Bad LLama 666
    Dec 11, 2025
    1.0
    I just had a very bad experience at this location. Dec 11 2025 around 7PM you can see me come in on security cameras and see whole interaction, I have hoodie on with a fuzzy hat on under it. I went in to get some food to go. I went to kiosk and orders Creamy Chipotle Burrito, Nacho Fries, Dragon Fruit drink and cinnamon twist. After paying I waited the black guy doing drive through came over to give me my drink but put 2 empty cups on counter and said we are out of Dragon fruit then I said I'll just do a soda, he said were our of all so drinks we have sweet and unsweet tea, I said ok I'll just do sweet tea then but what about price difference I paid for Dragon fruit drink it's. A dollar more than Sweet tea...he went on and on saying over and over we don't have soda I said I know you said that I just want the dollar difference because the dragon fruit drink is which is a dollar more than the sweet tea I had to get because you had not dragon fruit or sodas.. He was very rude and dismissive and then talked to the other workers about me(not wanting to help me but talking about me saying I told him we are out of sodas now he wants a dollar). Noone of the workers in there wanted to help me and after I waited for a while at the counter one of the girls finally came up and got a dollar (the price difference) from the register and gave it to me...she had this disgusted look on her face, and she didn't say sorry or any kind of apology or nothing just absolute rude and even ignored me after I told her thank you...this is absolutely disgusting behavior from those 2 and the whole crew in there. As I customer I feel dismissed and disrespected by the workers there. The fact noone even bothers to say anything from the beginning when I came in and was ordering from kiosk... A simple were out of sodas just have tea would have been enough but they was rude to me the entire time. The food was good but the service was so bad and they was so rude that it ruined everything for me. It brings everything my whole experience down. I have never felt so unwelcome, I come to this location semi regularly but because of this service and being treated as unwelcomex dismissed and blatant rudeness from the workers, all this disrespect and rudeness over $1 price difference for what I paid for vs. what I got...the.worlers handled this very poorly and I probably won't come back to this location.
  • KB
    Kayla Bolger
    Nov 30, 2025
    1.0
    Please stop using AI and just employ real actual people to work at your restaurant.
  • IK
    ilya D Knight
    Oct 13, 2025
    5.0
    Staff was great, food was good,keep up the good work. 👍
  • DW
    D W
    Oct 7, 2025
    3.0
    Needs work on the cantina bowls...real skimpy on ingredients....

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on John Ross Parkway?

The drive-through at Taco Bell 532 John Ross Parkway in Rock Hill is open from 8:00 AM to 2:30 AM on most days, and until 3:00 AM on Fridays and Saturdays.

What payment options are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.