Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rock Hill Subway® Restaurant at 1240 E Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unprofessional behavior from management.
Food Freshness
Several customers reported issues with stale or poorly prepared bread, while others praised the freshness of the ingredients.
Cleanliness
Feedback indicated a lack of cleanliness in the store, with reports of dirty surfaces and unsanitary conditions.
Order Accuracy
Many customers experienced problems with incorrect orders, both in-store and through online platforms, leading to dissatisfaction.
Atmosphere
While some enjoyed the atmosphere and music, others noted a chaotic environment with staff conflicts affecting the dining experience.
MB
Melody Nesbit Barfield
Oct 27, 2025
5.0
JUST FOUND MY NEW FAV SUBWAY!!
We recently opened our second auto shop in the area and have been scouting out some go-to lunch spots - I will def be here weekly.
Food was fresh, the ladies working were kind and helpful, music and atmosphere were great, and the store was spotless while still keeping that classic Subway feel. Thanks for a great lunch!
IW
Irma Wheeler
Aug 28, 2025
1.0
My bread was very stale and hard to bite through, even though I like mayonnaise, I didn't want a POUND of it on my sandwich. The manager fought with me when I pointed out the bread was not fresh. Both employees were very rude and short
BB
Bonnie b
Aug 4, 2025
5.0
I don’t eat subway but I appreciate the fact this store hasn’t been renovated and still has the old design…. I really hope based off these other reviews. Management steps in and gets them back on track. Oh how I hate minimalism! ;-0
PM
Pamela Mackey
Jul 16, 2025
1.0
The bread was hard and burnt.
RS
Renee Snyder
Jul 2, 2025
1.0
Placed an online order for pickup at 6:40, 2 sandwhiches. Normally would not bother me as I understand staff shortages etc., but employees were literally standing around talking. Store was not busy, just us an one other online pickup. They were not ready until after 7pm. They also packed the wrong sub entirely. Both subs were lacking both meat and toppings. A foot long should have more than 2 pieces pepperoni and 2 pieces salami. Both subs were drowned in mayo and mustard. Even though staff said they were out of mayo. Paid extra for avacado that was not there since we were given the wrong sub. I hope whomever had our sub was able to at least enjoy it, because these two were horrible. I reached out but have not heard back, go figure. This store will be on our do not visit list in the future.