Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,585 reviews
5 stars
534
4 stars
344
3 stars
263
2 stars
153
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and poor customer interactions.
Order Accuracy
There are frequent complaints about incorrect orders, with customers receiving wrong items or missing food altogether.
Food Freshness
While some customers report hot and fresh food, others have experienced cold or poorly prepared items, leading to dissatisfaction.
Cleanliness
The cleanliness of the location is noted positively by some, but there are also mentions of dirty dining areas and unkempt conditions.
Drive-Thru Efficiency
The drive-thru service is generally regarded as fast, although some customers report long wait times during busy periods.
- NLNicole LennoxDec 28, 20255.0I'm in and out with minimal wait times and food is always hot and fresh!
- KAkiara aierostaileDec 22, 20255.0Drove up to the drive through and was immediately asked if we were using the mobile app. We were and provided our 4 digit order code. I drove around to the first window where a kind lady named Delores prompty provided our receipt. We asked for an extra syrup with our order and she told the other side so we didnt have to. We had two orders one of which one had a breakfast sandwich that was customized and one had the extra syrup. Both were correct and tasted good. Mcdonalds isnt a fancy restaurant but I can appreciate great service, good food, a correct order, and a great price via the mobile app.
- TTT “TT” TDec 17, 20254.0Drive-thru is priority these days and the Kiosk is the best friend. Now order at the counter has definitely taken a back seat and a longer wait. Other than that everything was fresh.
- WCWilliam CarpenterDec 6, 20255.0Every time I go is quick and order correct.
- CMCharles MackiewiczNov 21, 20252.0Not a fan of someone not taking your order inside. A guy said he could do it for me on the diy kiosk but that's still stupid.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 511 S Herlong, Rock Hill?
The McDonald's at 511 S Herlong is open from 5:00 AM to midnight Monday through Wednesday, and Sunday. On Thursday, it operates from 5:00 AM until 4:00 AM the next day. Fridays and Saturdays are open 24 hours.
Can I use the drive-thru service at this McDonald's location? What are its hours?
Yes, a drive-thru is available. It operates from 5:00 AM to midnight Monday through Wednesday, and Sunday (starting at 4:00 AM). On Thursday, it's open from 5:00 AM to 4:00 AM the next day. Fridays and Saturdays have 24-hour drive-thru service.
Does McDonald's offer delivery and pickup services?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu and ordering options for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What services can customers expect at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other food or convenience options near this McDonald's?
Yes, nearby food options include another McDonald's restaurant, Smoothie King, Marco's Pizza, and Redbox kiosks. Convenience stores like Circle K and Walgreens are also close by for quick shopping needs.
Where can I find automotive services near McDonald's at 511 S Herlong?
Nearby automotive services include Meineke Car Care Center for repairs and oil changes, AAA Carolinas for roadside assistance, Mavis Tires & Brakes for tire and repair services, and gas stations like Marathon Gas and Circle K.
Are there any nearby financial or banking services customers can use?
Yes, Wells Fargo bank and its ATM, as well as Edward Jones financial services and Western Union money transfer services, are located nearby.
What nearby wellness and beauty services are there around this McDonald's?
Customers can visit Cuts & Curls hair salon, Solarium Tanning salon and Sol Body Spa for beauty services, and A Healthy Smile for dental and cosmetic dentistry nearby.