Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,579 reviews
5 stars
529
4 stars
342
3 stars
264
2 stars
153
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor attitudes.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Quality
Food quality is inconsistent, with reports of cold or burnt items, but some customers also noted fresh and hot food on occasion.
Cleanliness
The cleanliness of the location is a concern, with multiple reviews mentioning dirty dining areas and restrooms.
Speed of Service
Drive-thru speed is generally praised, but there are complaints about slow service during busy times.
- CMCharles Mackiewicz3 days ago2.0Not a fan of someone not taking your order inside. A guy said he could do it for me on the diy kiosk but that's still stupid.
- PGPaul GeorgeOct 27, 20251.0Worst run McDonalds in Rock Hill But closest to home. Regret every time I’m here
- KMKyahdric MosesOct 23, 20253.0My only ask is that you’ll show a little bit more patience, respect, and kindness to Those of us who do DoorDash. We are trying to do a job just like you—while getting paid way less—and it’s not helpful to be on the receiving end of sarcasm or snark. Especially before the sun comes up.
- NNNez NezOct 18, 20252.0Medium fry barely any fries. Need to do better!!!!!!!!!!!!!!!! It’s freaking fries they are cheap cost DON’T BE STINGYYYYY GOSH DARN. You should always make sure you at least fill the darn fry container. How hard is that????? Make it look like the the picture Mc Donald’s POST!!!!!!!!
- RPRobert PanzicaOct 14, 20255.0This is one of the friendliest McDonald's left. Everyone is so nice and friendly, which used to be a standard at businesses, but so many places now you get rude employees who act like you're committing an act of aggression by patronizing their establishment. Every time i come here, I'm greeted with smiles and polite conversation which goes a long way. Management must do a good job or just got lucky with the best employees, either way it's always a pleasure to come here!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 511 S Herlong, Rock Hill?
The McDonald's at 511 S Herlong is open from 5:00 AM to midnight Monday through Wednesday, and Sunday. On Thursday, it operates from 5:00 AM until 4:00 AM the next day. Fridays and Saturdays are open 24 hours.
Can I use the drive-thru service at this McDonald's location? What are its hours?
Yes, a drive-thru is available. It operates from 5:00 AM to midnight Monday through Wednesday, and Sunday (starting at 4:00 AM). On Thursday, it's open from 5:00 AM to 4:00 AM the next day. Fridays and Saturdays have 24-hour drive-thru service.
Does McDonald's offer delivery and pickup services?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu and ordering options for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What services can customers expect at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other food or convenience options near this McDonald's?
Yes, nearby food options include another McDonald's restaurant, Smoothie King, Marco's Pizza, and Redbox kiosks. Convenience stores like Circle K and Walgreens are also close by for quick shopping needs.
Where can I find automotive services near McDonald's at 511 S Herlong?
Nearby automotive services include Meineke Car Care Center for repairs and oil changes, AAA Carolinas for roadside assistance, Mavis Tires & Brakes for tire and repair services, and gas stations like Marathon Gas and Circle K.
Are there any nearby financial or banking services customers can use?
Yes, Wells Fargo bank and its ATM, as well as Edward Jones financial services and Western Union money transfer services, are located nearby.
What nearby wellness and beauty services are there around this McDonald's?
Customers can visit Cuts & Curls hair salon, Solarium Tanning salon and Sol Body Spa for beauty services, and A Healthy Smile for dental and cosmetic dentistry nearby.