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McDonald's

2.9
(2414 reviews)

Business Details

2600 N Cherry Rd, Rock Hill, SC
29730, United States
(803) 366-2259
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2600 N Cherry Rd, Rock Hill, SC
29730, United States

Hours

Reviews

2.9
2,414 reviews
5 stars
583
4 stars
399
3 stars
438
2 stars
229
1 star
765

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness while others were reported as rude and unhelpful.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.

Food Quality

There were numerous complaints about the quality of food, including items being cold, poorly prepared, or not meeting expectations.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and for food preparation, contributing to a negative dining experience.
  • MK
    Matthew Klara
    Feb 14, 2026
    5.0
    I had a really great experience at McDonald's today. I ran into a few issues with my order, but Jasir completely turned the situation around. He was professional, patient, and genuinely kind while listening to my concerns. What really stood out was how quickly and efficiently he resolved everything without hesitation. He made sure my order was corrected and went above and beyond to ensure I left satisfied. His positive attitude and spectacular customer service truly made my day. It’s employees like Jasir who make a big difference. Thank you for the excellent service — I’ll definitely be coming back!
  • DJ
    Dionne Jones
    Jan 18, 2026
    4.0
    What I had was made to order and fresh
  • KA
    Kim Allen
    Dec 30, 2025
    2.0
    We’ve decided to stop going to this drive-thru because our orders are frequently wrong or incomplete, and the soda never tastes good.
  • JT
    Justin T
    Dec 28, 2025
    1.0
    This McDonalds has become a dirty/dangerous homeless shelter. Literally homeless people camping out inside and they won't do anything about it. Do not spend your hard earned money here.
  • JR
    Jillian Richstone
    Dec 21, 2025
    1.0
    This is the second time we’ve had to just drive off because they just leave the drive thru. This time we were told just “one moment” when we pulled up to order. We proceeded to wait a full 10 minutes with no one responding. We drove to the first window and no one’s there. Drive to second window and you can see the workers all just talking together. We knocked on the window and a lady came to us annoyed and said to drive around. We explained we had been waiting 10 minutes and one’s even sitting at the first window to take orders. She did NOT care at all, just said “well she’s getting her headset you have to just drive around and get back in line” (which was very long considering NO ONE was taking drive thru orders.) This place is terrible. Either get new workers or just shut this location down.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2600 N Cherry Rd in Rock Hill, SC?

McDonald's operates from 5:00 AM to 11:00 PM Monday through Wednesday; from 5:00 AM to 4:00 AM Thursday; 24 hours on Friday through Sunday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday, extends to 4:00 AM on Thursday, and is open 24 hours Friday through Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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