Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being praised for their friendliness while others were reported as rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Food Quality
There were numerous complaints about the quality of food, including items being cold, poorly prepared, or not meeting expectations.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for food preparation, contributing to a negative dining experience.
MK
Matthew Klara
Feb 14, 2026
5.0
I had a really great experience at McDonald's today. I ran into a few issues with my order, but Jasir completely turned the situation around. He was professional, patient, and genuinely kind while listening to my concerns.
What really stood out was how quickly and efficiently he resolved everything without hesitation. He made sure my order was corrected and went above and beyond to ensure I left satisfied. His positive attitude and spectacular customer service truly made my day.
It’s employees like Jasir who make a big difference. Thank you for the excellent service — I’ll definitely be coming back!
DJ
Dionne Jones
Jan 18, 2026
4.0
What I had was made to order and fresh
KA
Kim Allen
Dec 30, 2025
2.0
We’ve decided to stop going to this drive-thru because our orders are frequently wrong or incomplete, and the soda never tastes good.
JT
Justin T
Dec 28, 2025
1.0
This McDonalds has become a dirty/dangerous homeless shelter. Literally homeless people camping out inside and they won't do anything about it. Do not spend your hard earned money here.
JR
Jillian Richstone
Dec 21, 2025
1.0
This is the second time we’ve had to just drive off because they just leave the drive thru. This time we were told just “one moment” when we pulled up to order. We proceeded to wait a full 10 minutes with no one responding. We drove to the first window and no one’s there. Drive to second window and you can see the workers all just talking together. We knocked on the window and a lady came to us annoyed and said to drive around. We explained we had been waiting 10 minutes and one’s even sitting at the first window to take orders. She did NOT care at all, just said “well she’s getting her headset you have to just drive around and get back in line” (which was very long considering NO ONE was taking drive thru orders.) This place is terrible. Either get new workers or just shut this location down.
What are the regular operating hours of McDonald's at 2600 N Cherry Rd in Rock Hill, SC?
McDonald's operates from 5:00 AM to 11:00 PM Monday through Wednesday; from 5:00 AM to 4:00 AM Thursday; 24 hours on Friday through Sunday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday, extends to 4:00 AM on Thursday, and is open 24 hours Friday through Sunday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 5:00 AM to 9:30 PM Monday through Wednesday and Sunday; until 3:59 AM Thursday through Saturday.
What types of payment does this McDonald's location accept?
Payments are accepted via American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's 2600 N Cherry Rd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Is there a mobile app available to place orders at this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android platforms through their respective app stores.
Where is this McDonald's located?
It is located at 2600 N Cherry Rd, Rock Hill, SC 29730, USA.
What nearby hotels can I stay at when visiting McDonald's on N Cherry Rd?
Nearby hotels include Baymont by Wyndham Rock Hill, Motel 6 Rock Hill - SC, Royal Regency Inn, and Quality Inn & Suites, convenient for visitors planning to dine or stay in the area.
Which nearby restaurants might I consider visiting alongside McDonald's at this location?
Nearby dining options include Senor Nacho's Mexican Grill, Jack in the Box, Pollo Campero, LaRocca Family Restaurant, L&S Family Restaurant, and Denny's.
Are there any nearby places useful for car services or repairs when visiting this McDonald's?
Yes, nearby automotive services include The Service Center of Rock Hill, Muffler Masters Service Center, Dents and Dings LLC, 77 Auto, and Airport Auto, helpful if your vehicle needs attention during your visit.
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