McDonald's

3.4
2184 reviews
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Business Details

1785 Mt Gallant Rd, Rock Hill, SC
29732, United States
(803) 980-5145
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1785 Mt Gallant Rd, Rock Hill, SC
29732, United States

Hours

Reviews

3.4
2,184 reviews
5 stars
771
4 stars
452
3 stars
345
2 stars
195
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and counter, often exceeding 20 minutes.

Customer Service

Many reviews highlighted rude and dismissive attitudes from staff, with several customers expressing frustration over poor service.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and food quality issues, including cold or improperly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • KM
    kenia mendez
    Dec 31, 2025
    1.0
    Ordered from this location on DoorDash and it has given me the biggest stomach ache ever!!! My stomach hurts so bad and I am so bloated I got a mccrispy deluxe meal it was fine but a hour later it has tore my stomach up!!!!! I won't eat from here ever again!!! I also ordered 2 strawberry pies and they gave me one strawberry pie and one apple. I asked for extra mayo on my sandwich which I did not get!
  • JC
    justin caudill
    Dec 29, 2025
    3.0
    It's definitely better than average, but it's not close to the best McDonald's in RH. It can be really good if you go in during a time where there not busy & aren't preparing for a rush. To be fair, as hectic as McDonald's can be in the afternoon when everyone is getting off work they do better than a lot of other McDonald's!!
  • MB
    Mark Buckingham
    Dec 23, 2025
    1.0
    I’ve been here a fair amount since it is so close to where I work and they are terrible. Car line is slow, many times because something is broken and it’s a 50/50 shot as to whether they get your order right.
  • ZT
    Zaria Thompson
    Dec 14, 2025
    5.0
    Every time I come through on third shift, the young woman, Mia(I asked her name), working is overjoyed, respectful, and incredibly kind. Her attitude alone can turn your whole night around. She makes my heart smile and is truly amazing at what she does.
  • GM
    Guilherme Monteiro
    Dec 11, 2025
    5.0
    The restaurant is impeccably clean, largely because the employee responsible for the dining area on December 11th at 2:00 PM is exceptionally polite, attentive, and observant. She constantly checked with customers to see if they needed anything and was meticulous about maintaining the cleanliness of the room. I highly recommend that companies looking for excellent staff try to recruit her. Unfortunately, I forgot to ask her name, but congratulations on her proactivity and excellent service!
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Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's located at 1785 Mt Gallant Rd, Rock Hill, SC?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.