Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and dismissive behavior from staff, particularly during drive-thru interactions.
Order Accuracy
Many customers reported incorrect orders, missing items, and issues with mobile orders, indicating a consistent problem with order fulfillment.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about burnt items and incorrect orders.
Cleanliness
While some customers noted a clean store, others reported dirty tables and drink stations, suggesting inconsistency in maintenance.
MB
M Boone
Nov 9, 2025
1.0
I feel that someone has update or some type of system that will let you know pies are past expired times. Nothing tastes better than a dried out pie that was served 6 HOURS after is was made.
The bun tasted like it had sat on some type of cleaner.
Definitely don't deserve the 1 star.
JD
Jerry Dover
Nov 1, 2025
1.0
This McDonald's is always on some bullshit. At 10:14 pm. On Halloween said they were closed down for cleaning. They still had cars coming in the drive through. I posted something last week about this McDonald's stating I would never come back. I didn't stop for me, I had a friend with me who wanted something. I was telling him about my last visit as I was pulling in only for them to give us the bullshit story about closing down for cleaning even though Google had them open. Man I can't with this location. I recommend any other location over this one any day over this one.
NR
Nolan Rowley
Oct 30, 2025
1.0
I came after work, i never orderes at this location before or ever been there. I didnt know their dinning room was closed. And made a mobile order for pick up. Then went to go inside to find the door locked. So tried to pick up my food from the drive through. Waited 30 mins before i could get up to the speaker box with how slow the service was. And then when I got to the window the drive through order taker said I couldnt get my food that way and was insanely rude. And ask me so and whats my point when I explained the situation. Will be going back in the morning to get my refund or food as of now this location has stolen 18 dollars and some change from me.
ZH
Zy Hardin
Oct 26, 2025
1.0
So i went to McDonald’s at 10:30pm and got home a 12:00am because of how terrible the drive thru service is I waited in the line for an hour and then when i finally got my order it was messed then i asked someone could they fix my order and i was told to go through the drive through again and that took another hour and then when i finally got back to the drive thru to explain i kept getting cut off so i just got a refund the service at night is horrific
JJ
Josette Jackson
Oct 23, 2025
1.0
Food: Found something green on my egg. Ask for another sausage/egg McMuffin sandwich and got it thrown on the counter. The muffin was burnt around the edges.
Service: Thought my food was going to be brought to the table. Mgr just kept hollering my #. Her attitude was so negative, especially when I asked for another sandwich. The first sandwich had something green on the egg. The second sandwich had a muffin that was burnt around the edge. I could not eat the sandwich.
Asked for my money back. They made me wait while they talked on the phone and served others. A Black person cannot even get treated right by Black people at this McDonalds. Then again, I’m in the South, and they probably don’t know what good service and food feels and looks like. McDonald’s has really gone downhill. So disappointed.
What are the operating hours of the McDonald's located at 1785 Mt Gallant Rd, Rock Hill, SC?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Can I use the drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is open 24/7 every day of the week.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food using their mobile app?
You can order via the McDonald's app, available on iOS and Android, or through their online order links.
What types of food and dining experiences does this McDonald's offer?
The restaurant offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, frozen desserts, and more.
Are there any nearby convenience stores where I can shop before or after visiting McDonald's?
Yes, there are two nearby Circle K convenience stores, one of which also offers gas and car wash services.
What nearby entertainment options are around McDonald's at 1785 Mt Gallant Rd?
You can enjoy nearby places such as The Dixie Pig Rock Hill for barbecue cuisine, Redbox rental kiosks for movie rentals, and CLUTCH Coffee Bar for coffee and bakery items.
Are there any fitness or health-related facilities near this McDonald's?
Yes, Anytime Fitness gym and Luna Dentures and General Dentistry are located nearby if you're interested in exercise or dental care.