Brand Certified
McDonald's
3.4(2195 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1785 Mt Gallant Rd, Rock Hill, SC
29732, United States
Certified by McDonald's • Mar 01, 2026
(803) 980-5145
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,195 reviews
5 stars
774
4 stars
453
3 stars
346
2 stars
197
1 star
425
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and dining areas, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Customer Service
Feedback indicated a mix of experiences, with some praising individual staff members while many others reported rude or dismissive attitudes from employees.
Food Quality
There were complaints about food being cold, improperly prepared, or containing foreign objects, impacting overall satisfaction.
- MOMikayla Ovrenovits3 days ago1.0Don’t go here. waited 10 minutes to just take my order and no one came on the line. Then waited 20 minutes in line figured the line was busy and the five cars infront waited with me. Eventually left because what the hell?
- MGMichael G5 days ago4.0It's McDonald's. Wasn't a bad experience.
- KZKUSTM Z3Feb 22, 20261.0Nothing but dirty tables and I had to wait 30 MINUTES FOR MY ORDER IN THE DINING ROOM AT 2:00 pm. I ordered at 1:33pm and I had to physically go ask them for my food. Then they didn’t give me the extra fry that I ordered that’s on my receipt. The older lady up front told me that I already had my fry. So I told her when I was young, a fry came with the Happy Meal. So you owe me a fry per my recipe. TERRIBLE SERVICE CONSIDERING THEY ESTABLISHMENT WASNT EVEN BUSY. Avoid THIS LOCATION!!
- TWTrish WattsFeb 14, 20261.0Waited 22 mins for my food in store dining. Waited another 10 for the happy meal after going to the counter twice and actually having to yell excuse me to get acknowledgement from anyone. Food was cold. This isn't the first time at this location, but it is my last. Do better!
- SCS CookFeb 12, 20263.0I was here during a slow period. I was the only car in the drive thru and only 2 tables inside were occupied. I ordered a meal asking for the burger with no pickles. I ordered a second meal asking for no cheese. I asked for less, not more. Both meals came with the things I specifically asked to omit and nothing else! And soggy, floppy fries. Everybody loves McDonald's fries, but how about letting them cook until the timer sounds. That's literally dummy-proof!
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's located at 1785 Mt Gallant Rd, Rock Hill, SC?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Can I use the drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is open 24/7 every day of the week.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food using their mobile app?
You can order via the McDonald's app, available on iOS and Android, or through their online order links.
What types of food and dining experiences does this McDonald's offer?
The restaurant offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, frozen desserts, and more.
Are there any nearby convenience stores where I can shop before or after visiting McDonald's?
Yes, there are two nearby Circle K convenience stores, one of which also offers gas and car wash services.
What nearby entertainment options are around McDonald's at 1785 Mt Gallant Rd?
You can enjoy nearby places such as The Dixie Pig Rock Hill for barbecue cuisine, Redbox rental kiosks for movie rentals, and CLUTCH Coffee Bar for coffee and bakery items.
Are there any fitness or health-related facilities near this McDonald's?
Yes, Anytime Fitness gym and Luna Dentures and General Dentistry are located nearby if you're interested in exercise or dental care.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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