McDonald's

3.3
2176 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1998 Dave Lyle Blvd, Rock Hill, SC
29730, United States

Hours

Reviews

3.3
2,176 reviews
5 stars
676
4 stars
431
3 stars
393
2 stars
211
1 star
465

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and poor maintenance of the restaurant.

Kiosk Usage

Customers expressed frustration with the reliance on kiosks for ordering, which some found difficult to use, especially older patrons.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or improperly cooked items, while others noted fresh and hot food.
  • GA
    German American
    2 days ago
    1.0
    Walked in there and had to wait for quiet a while til someone decided to come up front. Wanted to order but then got told I have to put in my order at the kiosk. Turned around and left.
  • AR
    Angel Rhyne
    Nov 16, 2025
    1.0
    They are never putting the correct food in the bag, always missing something and most of the time I check and make sure I’m not missing something. Tonight with kids screaming and tired and hungry I forgot to check, got home and missing a 10 piece, had to drive back up there and they didn’t give me a receipt so they had to check on the computer and finally gave me the 10 pc they forgot. No compensation of having to drive back up there?? No apple pies or anything. Disappointed!!! We don’t care for McDonalds much but for our large family and for a quick meal we have to settle. Only on nights I don’t have time to cook. Do better McDonalds on Dave Lyle!!!
  • TS
    Terran Scott
    Nov 6, 2025
    1.0
    every time i come to this location its always an issue. this morning i tried to alert the manager when she was dropping an order off in the front and she blatantly ignored me calling her. to then proceed with the conversation she was having with another coworker. another time i came in the morning before my work shift and i got my food just for it to be cold. i try to give benefit of the doubt time and time again but it’s to the point where it’s ANNOYING. i don’t recommend this location if you want people with nasty attitudes when you ask them something. hell over half the time i’ll tell people that’s working drive thru, “have a nice day” and don’t receive no response. just attitude. you decided to want to work at this establishment, the LEAST you could do is at LEAST pretend that you care to have this job. cause not many people don’t have one
  • AQ
    Anna Queen
    Nov 1, 2025
    5.0
    The French fries 🍟 were awesome 👌.
  • RF
    Rita Fernandez
    Oct 25, 2025
    1.0
    Parking lot needs to be bigger. Attitude’s need to be smaller!!! I wish I had another closer so I wouldn’t have to go to this one!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1998 Dave Lyle Blvd, Rock Hill, SC?

Delivery is available Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 3:59 AM, Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to midnight.

When can I dine in at McDonald's on weekends?

Dine-in hours are from 5:00 AM to 11:00 PM on Sunday, and from 5:00 AM to 12:00 PM on Saturday.