Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude staff and poor customer service, with many customers expressing frustration over long wait times and incorrect orders.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items, while others noted improvements in food freshness.
Operational Issues
Customers frequently mentioned problems with the drive-thru service, including being told they were only accepting DoorDash orders despite being advertised as 24 hours.
SS
Scoliosis Survivors
Jan 5, 2026
1.0
This has got to be the worst McDonald’s in rock hill! Not only are they rude they can’t get anything right! I mean how hard is it to take an order or a code for my points! I thought anyone could put 4 digits in a register! But nope can’t do that either!
PB
P Brown
Dec 31, 2025
4.0
By the time you get through drive thru your food is fresh and hot
SM
Susan Mathews
Dec 29, 2025
1.0
Worst experience didn't get food right after ordering through the app. This is the second time this has happened.
CC
Coll Collins
Dec 12, 2025
1.0
M The workers was very rude. The food was poor. It had no salt no taste, and it was very slow. Do not recommend going to this place.
RL
Renee Lewis
Dec 11, 2025
1.0
Placed for delivery. 1 hour ..nothing...ok, it's late4:00am. They do delivery, 24 hours. It's 5am now, I called the store, inside said they were closed. Asked about my charge, cause the app says it's being prepared and was told call back