Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
2,361 reviews
5 stars
529
4 stars
345
3 stars
357
2 stars
247
1 star
883
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Operational Hours
Customers expressed frustration over misleading information regarding 24-hour service, with many reporting that the drive-thru was closed or only accepting DoorDash orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, including raw meat and overcooked fries.
Management Issues
Several reviews pointed to poor management and lack of staff training, contributing to the overall negative customer experience.
- MAMaria Dawn ArnoldNov 18, 20251.0My order was wrong . I had a sandwich missing wrong drink and the food I did get part of it was cold
- KHKohl HugginsNov 5, 20251.0Gave me a burger without the burger patty... like, how do you miss the whole point of a burger my guy? Just go to the Wendy's down the road. There way better.
- BBBobbijean BrownOct 31, 20251.0Ordered and paid for my breakfast before breakfast was over. Got there at 10:34. Chick at the counter refused to give me my food and told me I had to cancel the order and wait the 1-7 business days to receive my refund.
- JCJoseph CourtrightOct 28, 20251.0Left a different 24 hr McDonalds location nearby that “closed” when I got there. So I back tracked all the way to this store. I placed my mobile order when I was at the “closed” store. When I got to this store and drove up to the drive through, the only thing said to me was “We aren’t taking orders right now”. I told him that I already placed a mobile order. All he did was repeat himself, “we aren’t taking orders right now”. Not sure he understood, but they had already taken my order on the app and it was paid for. I asked him what I’m supposed to do now that I’ve ordered and paid, but he won’t serve me the meal. All he said was “Go talk to customer service and get your money back.” That’s absolutely trash. McDonald’s has gone from being known as the “Sorry our ice cream machine is broken” to the “We aren’t taking orders.” restaurant chain. The crazy thing is the staff don’t care. They probably wear that label with pride when it should embarrass them. The entire reason I even go to McDonald’s is because they are supposed to be open when others aren’t in the morning. Now I can see that they won’t even stay open during their normal open hours, so it’s not worth attempting to go anymore. But again, they don’t care because they still get their paycheck without doing the work… for now…
- ABAngela BarnesOct 19, 20251.0I went to get breakfast with my friends last Tuesday and the workers in the restaurant were a little rude and definitely does not have the greatest customer service it’s very disappointing because I have worked in customer service and I would never treat a paying customer in this manner. We went back through the drive through and the lady was very polite.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1232 E Main St, Rock Hill?
McDonald's in Rock Hill operates 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 1232 E Main St has a drive-thru open 24/7.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available 24/7 including same-day and no-contact delivery options.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer mobile ordering or app-based ordering?
Yes, you can order using the McDonald's App available on iOS and Android.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
What services does this McDonald's provide?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby fast food options can customers consider apart from McDonald's?
Subway, another fast food and sandwich shop, is nearby as an alternative dining option.
Are there any nearby grocery or pharmacy stores for customers visiting McDonald's?
Yes, Food Lion and Rite Aid are nearby for grocery and pharmacy needs before or after your visit.
What entertainment or recreational places are close to McDonald's at 1232 E Main St?
Rock Hill Beach Bingo, an amusement and entertainment venue, is located nearby for some fun activities.