Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor customer service, with reports of rudeness, long wait times, and lack of attention to customers.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as incorrect orders, cold or stale food, and unsanitary conditions.
Operational Issues
Frequent complaints about the restaurant's operational hours, including being closed during advertised hours and problems with the mobile ordering system.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Inconsistent Experience
While some customers reported positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
HJ
Howie Jeon
1 day ago
3.0
They seem to be very understaffed. Stopped by around 7pm and there were only 4 other people inside and no line at the drive thru. Everyone’s order took close to 10 minutes and the register was empty for long periods of time, so people had to peek into the kitchen to get some service.
TE
Trenton Estes
Dec 9, 2025
1.0
Horrible customer service and very rude!
SM
Sean Malloy
Dec 8, 2025
3.0
They were very slow and unpredictable
IF
Imperial Fists
Dec 6, 2025
1.0
If you want to waste an hour of your day and get the wrong food come here, they only care about drive thru and mobile no care at all for people in the store
KS
keith stalker
Nov 22, 2025
3.0
It’s McDonald’s, you get what you asked for (most of the time). It’s good for a quick bite of “food.”
What are the operating hours for McDonald's in Rock Hill, SC?
McDonald's in Rock Hill is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What payment methods are accepted at McDonald's on S Cherry Rd?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online or through an app?
You can order McDonald's using their official app available on iOS and Android or via their online ordering website.
Does McDonald's offer any rewards program for customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
What types of food can I expect at McDonald's on S Cherry Rd?
You can find a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen desserts made with quality ingredients.
Are there any gyms near McDonald's where I can work out before or after eating?
Yes, nearby gyms include Rock Hill Weightlifting Club, CrossFit South Cherry, and Champions Gymnastics Training Center, which you can visit before or after your meal.
What other restaurants are close to McDonald's that I might want to try?
Nearby restaurants include Scott Foods, LLC, Ichiro Sushi Bar Teriyaki Grill, Anna J's for breakfast and brunch, Burgers & Barley, Fiery Crab Juicy Seafood and Bar, and Hinshaw House.
Are there any entertainment spots near McDonald's for after your meal?
Yes, entertainment nearby includes pool and billiards bars such as Ford’s Felt & Tavern, R and R Billiards, and Friendly Billiards.