McDonald's

3.0
1722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
115 S Cherry Rd, Rock Hill, SC
29732, United States

Hours

Reviews

3.0
1,722 reviews
5 stars
456
4 stars
279
3 stars
303
2 stars
200
1 star
484

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rudeness, long wait times, and lack of attention to customers.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues such as incorrect orders, cold or stale food, and unsanitary conditions.

Operational Issues

Frequent complaints about the restaurant's operational hours, including being closed during advertised hours and problems with the mobile ordering system.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Inconsistent Experience

While some customers reported positive experiences with friendly staff and good food, these were overshadowed by the majority of negative feedback.
  • HJ
    Howie Jeon
    1 day ago
    3.0
    They seem to be very understaffed. Stopped by around 7pm and there were only 4 other people inside and no line at the drive thru. Everyone’s order took close to 10 minutes and the register was empty for long periods of time, so people had to peek into the kitchen to get some service.
  • TE
    Trenton Estes
    Dec 9, 2025
    1.0
    Horrible customer service and very rude!
  • SM
    Sean Malloy
    Dec 8, 2025
    3.0
    They were very slow and unpredictable
  • IF
    Imperial Fists
    Dec 6, 2025
    1.0
    If you want to waste an hour of your day and get the wrong food come here, they only care about drive thru and mobile no care at all for people in the store
  • KS
    keith stalker
    Nov 22, 2025
    3.0
    It’s McDonald’s, you get what you asked for (most of the time). It’s good for a quick bite of “food.”

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rock Hill, SC?

McDonald's in Rock Hill is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.