McDonald's

3.0
1710 reviews
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Business Details

115 S Cherry Rd, Rock Hill, SC
29732, United States
(803) 327-1413
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
115 S Cherry Rd, Rock Hill, SC
29732, United States

Hours

Reviews

3.0
1,710 reviews
5 stars
451
4 stars
277
3 stars
301
2 stars
200
1 star
481

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues such as incorrect orders, cold or burnt food, and unsanitary conditions.

Operational Issues

Frequent complaints about the store's operational hours, with claims of being closed despite advertised 24-hour service and issues with the mobile app.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Positive Experiences

A few customers noted positive interactions with specific staff members and satisfactory food quality, indicating that there are occasional good experiences.
  • KS
    keith stalker
    2 days ago
    3.0
    It’s McDonald’s, you get what you asked for (most of the time). It’s good for a quick bite of “food.”
  • AR
    Ariel Ramsey
    Nov 12, 2025
    2.0
    Usually pretty good crew but they've hired some lazy people in the morning here. They lie about not making frappes and the workers have no idea how to issue refunds. Definitely in need of a major overhaul. I miss the nice Hispanic lady who worked in the morning.
  • RH
    Rod Herrick
    Nov 5, 2025
    2.0
    Swing into McDonald's to grab a quick bite. Their ordering kiosk clearly advertises "The McRib is back"!!! I order 2 meals for Tracy and I and pay for the order. Then they inform us that they are not serving the McRibs and had to switch our order to something else of our preference. How do you not know what your kiosk is advertising?!?!? It's not nice to tease a fat guy like that!!! Oh and they didn't give us the boxes or drinks with the Monopoly playing pieces!!! Totally betrayed, False Advertisements!!! We ordered 2 Qt Pounder Meals which I will forever refer to as Wish McRibs" because now we have to pretend and wish they were McRibs!!! 🤣😆 Sad No McRib noises.... 😮😮‍💨😒
  • JC
    Joseph Courtright
    Oct 28, 2025
    1.0
    It’s a 24 hour store, showed it was open on the app, then as soon as I pulled into the parking lot to finish and place my mobile order, it was all of the sudden closed and I couldn’t place an order anymore. Just there for the paycheck, not a care in the world for customers.
  • MV
    Maddison Vinson
    Oct 26, 2025
    1.0
    I had just up there last night they was so rude nd The lady who give us our food was just so nasty nd rude nd getting smart with us nd the lady who was takin our order was just rude nd getting smart with us
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rock Hill, SC?

McDonald's in Rock Hill is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.