Dunkin'

3.8
962 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rock Hill, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1932 Springsteen Rd, Rock Hill, SC
29730, United States

Hours

Reviews

3.8
962 reviews
5 stars
473
4 stars
194
3 stars
98
2 stars
52
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Customer Service

Feedback highlighted a mix of friendly and rude service, with several customers experiencing poor interactions with staff.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and overflowing trash, contributing to a negative dining experience.

Order Accuracy

Many customers expressed frustration with incorrect orders and poor food quality, including cold or improperly prepared items.

Staffing Issues

Several reviews indicated that the location is often understaffed, leading to delays and a decline in service quality.
  • MM
    Matt Minott
    3 days ago
    1.0
    Staff here are awful. I would use a different location. The girl with the nasty arm tattoos is the worst.
  • TW
    Tom Winn
    3 days ago
    5.0
    Staff are always on there toes. You don't have to wait long to get what you want.
  • PR
    Patriot Red
    5 days ago
    1.0
    Some of the rudest people work at this Dunkin. I buy Dunkin at so many different locations in my travels and this is definitely one of the worst ones. I don’t need attitude 1st thing in the morning because you made my drink poorly
  • LH
    Lee Howell
    Dec 16, 2025
    1.0
    how you gonna claim to sell ice cream and have no ice cream??? having a working freezer seems monumentally fundamental to being in the ice cream business. like, that is a foundational requirement. just quit even faking like you sell ice cream at this point. the customer service is wack and so is closing earlier than your sign says. addendum: I also submit this for the lady in front of me. not sure what happened for her order but she was not happy when she left. I hear ya lady.
  • DC
    Dominique Council
    Dec 14, 2025
    1.0
    The slowest dunkin. I do not blame the employees because it seems there is never more than 2 people in there when it is in a busy location. I waited for 20 minutes for my order before having to leave the line because there was still 2 cars in the line in front of me. I tried to call to let them know to not waste their time making my order and their phone goes straight to voicemail. This is not the first time this has happened to me at this location but this is the first time that I did not have 30 minutes to wait for a coffee and donut.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Rock Hill, SC?

Dunkin' in Rock Hill is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

Does Dunkin' offer delivery and pickup services at this location?

Yes, this Dunkin' location offers both delivery and curbside pickup services.