Brand Certified
Dunkin'
3.9(680 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2677 Celanese Rd, Rock Hill, SC
29732, United States
Certified by Dunkin' • Mar 01, 2026
(803) 980-3865
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rock Hill, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
680 reviews
5 stars
356
4 stars
129
3 stars
63
2 stars
33
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, disorganization, and poor customer interactions, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, indicating a need for better cleaning practices.
Product Quality
Inconsistencies in food and drink quality were noted, with complaints about stale items, incorrect orders, and poorly prepared food.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and a lack of acknowledgment from employees.
Overall Experience
The overall experience varied greatly, with some customers enjoying their visits while many expressed disappointment and a lack of reliability.
- JBJohn BlombergDec 29, 20251.0I don’t usually leave negative reviews, but this visit stood out for the wrong reasons. Service was unusually slow, and the overall experience felt disorganized. There was no explanation for the delay, which made the wait more frustrating. Dunkin’ is typically reliable, so this was surprising. I hope management takes a closer look at staffing and workflow at this location.
- KWk wherryNov 29, 20253.0Bathrooms are very dirty and need attention! The store wasn’t busy at all, actually no customers when I went. I even had to yell out for assistance. After getting help I went to the bathroom and found it very dirty. This isn’t from just a days dirt. They need to pay close attention and clean better.
- ABAlisha BlackwellSep 19, 20255.0I am a newbie. I usually go to Starbucks but my friend picked me up an iced coffee from here and I fell in love. I've been going to Dunkin more than my usual now and they aren't so pricey!
- MBM BooneMar 22, 20251.0I have visted this dunkin for over 2 yrs, but today was my last!!! Burning the food to where it feels like your gonna pull teeth trying to get a bite, and to see 4-5 different employees walking around while you sit at the window waiting for service.. they should have never taken Lynn away from that location.
- DCDon CraigAug 25, 20161.06pm, not one in the drive through, I see 4 employees, and it took 8 minutes to be noticed. Less talking in the back, more attention to the front counter. I would fire all of them.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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