Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rock Hill, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
679 reviews
5 stars
355
4 stars
130
3 stars
62
2 stars
33
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, disorganization, and poor customer interactions, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, indicating a need for better cleaning practices.
Product Quality
Inconsistencies in food and drink quality were noted, with complaints about stale items, incorrect orders, and poorly prepared food.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and a lack of acknowledgment from employees.
Overall Experience
The overall experience varied greatly, with some customers enjoying their visits while many expressed disappointment and a lack of reliability.
- JBJohn BlombergDec 29, 20251.0I don’t usually leave negative reviews, but this visit stood out for the wrong reasons. Service was unusually slow, and the overall experience felt disorganized. There was no explanation for the delay, which made the wait more frustrating. Dunkin’ is typically reliable, so this was surprising. I hope management takes a closer look at staffing and workflow at this location.
- KWk wherryNov 29, 20253.0Bathrooms are very dirty and need attention! The store wasn’t busy at all, actually no customers when I went. I even had to yell out for assistance. After getting help I went to the bathroom and found it very dirty. This isn’t from just a days dirt. They need to pay close attention and clean better.
- ABAlisha BlackwellSep 19, 20255.0I am a newbie. I usually go to Starbucks but my friend picked me up an iced coffee from here and I fell in love. I've been going to Dunkin more than my usual now and they aren't so pricey!
- MVMike VanceSep 4, 20251.0Wish I could give 0 stars....how does an ice cream place have no ice cream???? Very disappointing
- KRKD RobinsAug 21, 20251.0Twice this week they have changed my app order. I get that they run out of stuff, that isn't the problem their reaction to not having what was ordered is the problem. On Tues we ordered a large hot coffee, they were out of the large cups, so instead of upgrading it to an XL, they downgraded, offered no refund for the difference, nor did they offer anything else. Also, they put the SAME amount of creamer and sweetener in the drink, instead of waiting until we got there to find out how we wanted it adjusted, so the drink was overly sweetened and creamy, my husband couldn't even enjoy his SMALLER coffee. Today, they were out of large ice coffees, I understand that they had no option but to downgrade it, but again offered no refund. When I specifically asked for a refund, she did try to process it, however, couldn't because I didn't have the card. My kid put the order in with their virtual card, so even if they were the one to pick it up there wouldn't have been a card. And yet again, she offered no alternative compensation. If you're going to downgrade something, you should at least automatically refund the difference OR offer some type of compensation.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of the Dunkin' location at 2677 Celanese Rd, Rock Hill, SC?
Dunkin' Rock Hill is open Monday to Thursday from 5:00 AM to 8:00 PM, Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery or pickup services?
Yes, Dunkin' at 2677 Celanese Rd offers both delivery and curbside pickup services.
What are some of the special holiday drinks available at Dunkin' Rock Hill?
During the holiday season, customers can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Which meals does Dunkin' Rock Hill serve throughout the day?
This Dunkin' location serves breakfast, lunch, and brunch meals.
What are some of the menu specialties at this Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for Dunkin' Rock Hill?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What nearby places are close to Dunkin' at 2677 Celanese Rd that I might visit?
Nearby places include Baskin-Robbins for ice cream and smoothies, Wendy's for fast food burgers, and Burger King for more dining options.
Are there any financial services near Dunkin' Rock Hill?
Yes, there are Wells Fargo ATM, Bitcoin Depot - Bitcoin ATM, and CoinGenie Bitcoin ATM close by for convenient banking and cryptocurrency needs.
Where can I find beauty and salon services near the Dunkin' location?
Nearby beauty and salon services include Vogue Salon & Spa, Nails By Naresse, Mallory Herring Munn at Brazen Beauty, FOH Salon, Hair By Haleigh Phillips, and Looks By Karson.
Does Dunkin' Rock Hill have a drive-thru and is it family-friendly?
Yes, this location features a drive-thru and welcomes families and children.