Dunkin'

3.9
679 reviews

Business Details

2677 Celanese Rd, Rock Hill, SC
29732, United States
(803) 980-3865
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rock Hill, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2677 Celanese Rd, Rock Hill, SC
29732, United States

Hours

Reviews

3.9
679 reviews
5 stars
355
4 stars
129
3 stars
63
2 stars
33
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, disorganization, and poor customer interactions, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, indicating a need for better cleaning practices.

Product Quality

Inconsistencies in food and drink quality were noted, with complaints about stale items, incorrect orders, and poorly prepared food.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and a lack of acknowledgment from employees.

Overall Experience

The overall experience varied greatly, with some customers enjoying their visits while many expressed disappointment and a lack of reliability.
  • JB
    John Blomberg
    Dec 29, 2025
    1.0
    I don’t usually leave negative reviews, but this visit stood out for the wrong reasons. Service was unusually slow, and the overall experience felt disorganized. There was no explanation for the delay, which made the wait more frustrating. Dunkin’ is typically reliable, so this was surprising. I hope management takes a closer look at staffing and workflow at this location.
  • KW
    k wherry
    Nov 29, 2025
    3.0
    Bathrooms are very dirty and need attention! The store wasn’t busy at all, actually no customers when I went. I even had to yell out for assistance. After getting help I went to the bathroom and found it very dirty. This isn’t from just a days dirt. They need to pay close attention and clean better.
  • AB
    Alisha Blackwell
    Sep 19, 2025
    5.0
    I am a newbie. I usually go to Starbucks but my friend picked me up an iced coffee from here and I fell in love. I've been going to Dunkin more than my usual now and they aren't so pricey!
  • MV
    Mike Vance
    Sep 4, 2025
    1.0
    Wish I could give 0 stars....how does an ice cream place have no ice cream???? Very disappointing
  • CW
    catherine woodward
    Aug 24, 2025
    3.0
    Toilets and Urinal we nasty!!! Doesn't look like they ever been cleaned 🤮 Toilet seat had feces on it!!!! Mens bathroom had personal waste products visible in trash. Not posting pics blaaaa

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