Dunkin'

3.2
210 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rock Hill, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2353 Cherry Rd, Rock Hill, SC
29732, United States

Hours

Reviews

3.2
210 reviews
5 stars
86
4 stars
25
3 stars
16
2 stars
18
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.

Customer Service

Mixed feedback on customer service; while some employees were praised for their friendliness, others were noted for being rude or unhelpful.

Order Accuracy

Numerous complaints about incorrect orders and items missing from orders, leading to customer frustration.

Cleanliness

The store was generally described as clean and well-maintained, contributing positively to customer experiences.

Product Quality

Inconsistent quality of food and drinks, with reports of poorly made items and unsatisfactory flavors.
  • LW
    L W
    Nov 12, 2025
    1.0
    Seemed to be a manager (Male) who took my order at 9:30 a.m. this morning and then hung up on me when I politely called to tell him he gave me the wrong donuts. Managers and employees need to be able to admit to making mistakes instead of taking the defensive role and in this case, hanging up on a customer. Maturity goes a long way.
  • ID
    Ivey Dianah
    Nov 5, 2025
    2.0
    I pulled up to the drive-through and no one answer so I pulled up to the drive-through window and it looked like nobody was working except one person walking around in the back while it was a whole lot of people in the drive-through. I couldn’t wait any longer cause I already wasted eight minutes of my time so I drove off and I tried to call the store, but of course no one answered. I’ve gotten service here. That was really great a couple of times but today was the worst. I probably won’t be coming back. I’ll just drive up the road to Starbucks instead.
  • KB
    Kevin Bryson
    Nov 3, 2025
    5.0
    Drive thru is fast and friendly.
  • LW
    Lacey Woolery
    Oct 24, 2025
    1.0
    horrible Service today the lady in the drive-through was rude. Didn’t scan my points to get my free coffee… Instead, she scans them and tells me that my reward will not work and it clearly says it will.
  • DS
    Denise Shemenski
    Oct 6, 2025
    5.0
    Love donuts coffee too akways friendly when I'm there,not often

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Rock Hill, SC?

Dunkin' Rock Hill is open Monday to Thursday from 5:00 AM to 8:00 PM, Friday from 5:00 AM to 8:00 PM, Saturday and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Rock Hill offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.