Chipotle Mexican Grill

3.4
354 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

2316 Cherry Rd, Rock Hill, SC
29732, United States
(803) 980-0027
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Rock Hill Cherry Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2316 Cherry Rd, Rock Hill, SC
29732, United States

Hours

Reviews

3.4
354 reviews
5 stars
149
4 stars
51
3 stars
31
2 stars
25
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed their meals while others reported stale or poorly prepared food.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, with many customers noting dirty tables and overflowing trash.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rude or inattentive service.

Order Accuracy

Frequent issues with incorrect orders and portion sizes, leading to customer dissatisfaction.

Atmosphere

The restaurant's atmosphere received mixed feedback, with some enjoying the vibe while others found it unwelcoming and disorganized.
  • AC
    aleisa chase
    Nov 13, 2025
    5.0
    Mr Knox just made us the perfect bowl with no juices, the last girl that made our bowls was very sloppy, didn’t drain beans, corn, pico 🥲 I wish I had said what I was thinking and thought about reviewing her but instead I talked to Mr Knox about our concerns, he promised to pass it on and I told him if it happened today I was fully prepared to cancel and just leave as it was not only not appetizing but on my way home those juices leaked through the bag and all in the floorboard of my car.🥲 Not good, but hey, thanks Mr Knox for listening
  • DS
    dannielle shaw
    Nov 8, 2025
    3.0
    Food was fresh and good but the staff need to be a little bit more friendly , some of them have RBF faces on
  • GW
    Glen Warren
    Nov 1, 2025
    5.0
    Newer location and food and service was good
  • MH
    Michelle Harris
    Oct 31, 2025
    1.0
    Really disappointed with my visit to Chipotle today. I went in planning to get a salad, but the lettuce was brown and wilted. There was no chicken available, and when I asked about the carne asada, I was told it was dry. Not much looked fresh, and overall the food quality was far below what I usually expect from Chipotle.
  • TM
    Tiffany Morris
    Oct 30, 2025
    5.0
    This has always been a solid consistent location for me. Tonight I got my first carry out order, it was fresh and nice portions!
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Rock Hill Cherry Rd serve?

Chipotle offers customizable Mexican-style meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 2316 Cherry Rd, Rock Hill?

The restaurant is open daily from 10:45 AM to 10:00 PM.