Bojangles

Reviews

• CC

  Corinthians Cousar

  4 days ago
  1.0
  I chose to visit this restaurant on my lunch break and placed my usual order. However, when I reached the drive-thru window, I was told I could not use my phone to pay for my meal. I was informed that if I wanted to use my phone, I would need to park and come inside. This was very disappointing, especially since I had visited this same location earlier in the week and using my phone was not an issue. This caused a significant inconvenience during my limited lunch break, and I had to find another form of payment to complete the transaction. After I left, I realized my fries were missing from the bag, so I called the restaurant. When the manager asked the staff about the order, she referred to me as “the one with the issue with the card,” which was inaccurate and uncomfortable to hear. The situation was not a card issue, but rather a restriction on phone payments at the window. I was then told it was “just a small fry” and that I could receive it when I came back. The overall experience lacked professionalism and customer care. What should have been a quick and routine lunch stop turned into a frustrating experience. I hope this location works on improving communication, consistency, and customer service to ensure future guests feel valued and respected.
• CB

  Cameron Brides

  Feb 19, 2026
  1.0
  got a completely different order nd yall can’t even answer the phone. sad ash.
• TC

  T Chunter

  Feb 3, 2026
  1.0
  Horrible, Disrespectful and Rude manager. I placed an order at the speaker and she must have been having a bad day. She began to scream at me. When I got to the window to pay, I inquired if she knew who took my order. She says me and Ashley both have on headsets so one of us. Ashley stepped up beside her and began to ask if everything was ok? Manager burst out laughing, tapping Ashley on the shoulder wanting her to laugh along with her. But Ashley was much more professional as she always is. I told her that I could tell from the tone of her voice that it was her who screamed at me but yet it instead it was the manager and the manager immediately started shouting and refused to give me my order and ask me to drive away. I refuse to allow being treated this way and have reported her , the manager and will Pursue legal counsel as this is completely diabolical and unacceptable!!
• LH

  Lee Howell

  Jan 30, 2026
  3.0
  best Bojangles in town. best food quality. best service. but it doesn't seem like the building placement was done by someone in rock hill. otherwise they woulda said nah bruh that's a major 4 lane hwy. hard to shout an order to bolinda while tractor trailers are roaring literal feet from you in the drive thru. not the best choice.
• KD

  Katrina Davies

  Jan 22, 2026
  1.0
  This is the second effort on making the order correct and still put burnt bacon when specifically asked for lightly cooked soft bacon and the first one the biscuit was hard. Also pay for 2 boberrys and they going to only put one boberry in box originally the staff don't listen and doesn't care and with the wait time for them to correct order wasn't going to wait on a 3rd attempt of getting it wrong again. 30 minutes to correct and still get it wrong is ridiculous.