Bojangles

3.5
604 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
493 S. Herlong Ave, Rock Hill, SC
29732, United States

Hours

Reviews

3.5
604 reviews
5 stars
242
4 stars
129
3 stars
74
2 stars
37
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

While some customers enjoyed the food, many complained about items being cold, poorly prepared, or missing from their orders.

Management Issues

Several reviews pointed to poor management and staffing problems, indicating a lack of organization and accountability.

Cleanliness and Atmosphere

Customers noted issues with cleanliness and comfort in the dining area, affecting their overall experience.
  • CP
    Carlie Powell
    Nov 15, 2025
    1.0
    This is the 2nd time I ordered from this Bojangles and each time I had to pull over to another space out of the drive thru to wait for my order. The first time was almost 20 minutes and the 2nd time was just as long and they had NO biscuits. My order was not complicated either time.
  • MP
    Melissa Price
    Nov 11, 2025
    4.0
    Clean atmosphere and a good place to eat.
  • RP
    Renee Pope
    Oct 31, 2025
    1.0
    I have never been to a slower Bojangles. What is the point of ordering ahead if the employees aren’t even going to bother preparing the food before my arrival. They hadn’t even pulled my order slip from the printed machine. This will be my last time dining at this location. Clean up the place!!!
  • JM
    jennifer mosca
    Oct 26, 2025
    1.0
    My husband went on October 26, 2025 at 1:30 pm to get something for lunch. The woman at the drive thru window was rude and did not bother to tell him until he got to the window that he would have to pay cash at the window and come into the restaurant to pay debit! He sat in a long line and wasn’t told any of this until he got to the window! Absolutely unacceptable!!! Bojangles on Herlong in Rock Hill, SC needs to get its stuff together!!! Being rude to customers is unacceptable!!! Bad customer service!!!
  • JJ
    Jaden
    Oct 24, 2025
    1.0
    I was misleaded a sausage biscuit that’s $10 gas to the Next store and had to come back delaying what else I had put in front and all they trying to do is make people get out their line cheating the system and very inconsiderate

Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles in Rock Hill, SC?

Bojangles is open for dine-in every day from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service and when is it available?

Yes, the drive-through is open daily from 5:00 AM to 10:00 PM, except on Fridays and Saturdays when it stays open until 11:00 PM, and Sundays from 6:00 AM to 10:00 PM.