Bojangles

3.6
610 reviews
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Business Details

493 S. Herlong Ave, Rock Hill, SC
29732, United States
(803) 817-1717
https://locations.bojangles.com/sc/rock-hill/493-s.-herlong-ave.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
493 S. Herlong Ave, Rock Hill, SC
29732, United States

Hours

Reviews

3.6
610 reviews
5 stars
247
4 stars
129
3 stars
74
2 stars
37
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of accountability.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly prepared items.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders, often exceeding reasonable expectations.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Management Issues

There were multiple comments regarding poor management and staffing, leading to disorganization and inadequate service.
  • JB
    Jessica Bailey
    Dec 31, 2025
    5.0
    Went to the drive thru today for lunch_ i was so pleased with the service I received from Tiffany. She greeted us, made pleasant quick conversation while waiting ,and smiled the whole time!! It has been sooooo long since we received great..no! Exceptional customer service like hers. Thank you Tiffany!!
  • NC
    Nikolai Chorak
    Dec 30, 2025
    5.0
    Hard to not love a Bojangles. They are my morning.
  • SB
    Stephanie Binkley
    Dec 9, 2025
    1.0
    These poor kids need to be re-trained. Rude and impatient. How dare I expect a biscuit when I ordered.... a biscuit!!! And "uh huh" is not an appropriate answer when a customer says "thank you"
  • CM
    CaptBobby McGee
    Dec 5, 2025
    5.0
    2 for $5 Steak Biscuits were very tasty. I put Mustard on them. Good Sweet Tea also.
  • PH
    Pamela Hale
    Nov 28, 2025
    5.0
    I go through the drive thru when I visit this store. The drive thru is AI. A little frustrating interacting with AI. The drive thru staff is nice and always gets my order correct.
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Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles in Rock Hill, SC?

Bojangles is open for dine-in every day from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service and when is it available?

Yes, the drive-through is open daily from 5:00 AM to 10:00 PM, except on Fridays and Saturdays when it stays open until 11:00 PM, and Sundays from 6:00 AM to 10:00 PM.