Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported issues with incorrect orders, missing items, and confusion with the AI drive-thru system.
Service Speed
Many reviews highlighted slow service times, with customers frequently waiting long periods for their orders.
Food Quality
Feedback varied on food quality, with some praising freshness and taste, while others complained about cold, old, or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Customer Service
Customer service experiences were mixed, with some staff being friendly and helpful, while others were reported as rude or inattentive.
DL
Dale Loberger
3 days ago
3.0
A pretty rundown example of a Bojangles, but it works in a pinch if you need it. There are plenty of other options in the area, though.
PP
Paul
Jan 1, 2026
1.0
They got my order wrong, gave me 4 drinks instead of two even though I didn’t have enough cup holders and spilled one all over myself in the car, the girl taking orders didn’t even know the menu and gave me regular biscuit instead of blueberry, the fries were cold and gross.
CW
Cynthia White
Dec 23, 2025
3.0
Fast food- it's a fix. Hot, quick, okay.
JJ
Joshua
Dec 19, 2025
1.0
They’re pretty slow and their customer service. Well they don’t really have any customer service no hello no thank you no nothing. They just ignore you until they’re ready to take your order and then probably 30 minutes later you get your food.
TN
The Wayward Nurse
Dec 17, 2025
3.0
I dont like the AI drive thru. It messed up my order and I had to start over, which it was able to do, and it didnt read it back to me in a way that made sense. The line was also weirdly slow when I first pulled up but after about 5-10 minutes of no movement it moved alone very quickly. So maybe there was just an issue with one specific car/order. The food was good. It was hotter and fresh which I appreciated. The humans were nice, but the AI was not enjoyable.
Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM.
When is the drive-through open at Bojangles?
The drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, extended to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order food online from Bojangles?
Yes, you can place orders online through their website or via the Bojangles app available on Apple App Store and Google Play.
Does Bojangles accommodate family dining and children?
Yes, Bojangles welcomes families and offers a children's menu.
What forms of payment does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and Travelers Checks.
Does Bojangles provide catering services?
Yes, catering is available at Bojangles for family meals and larger groups.
Are there any notable nearby places that visitors can check out before or after eating at Bojangles?
Nearby places include Mary’s Cafe for more Southern dining, Palmetto Sports Bar for drinks and socializing, and Food Lion supermarket for grocery shopping.
If I need a pharmacy while visiting Bojangles, where can I go nearby?
There are several pharmacies close by, including Rite Aid and Walgreens for convenience and prescriptions.
Is there a gas station near Bojangles in case I need to fuel up?
Yes, Exxon is located nearby and offers gas, convenience items, and liquor store services.