Brand Certified
Arby's
4.0(953 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1673 Cranium Drive, Rock Hill, SC
29730, United States
Certified by Arby's • Mar 01, 2026
(803) 328-3162
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/sc/rock-hill/1673-cranium-drive/store-7710
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.0
953 reviews
5 stars
473
4 stars
243
3 stars
108
2 stars
43
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing cold, overcooked, or incorrect orders.
Customer Service
Service quality varied significantly; some employees were praised for their friendliness, while others were criticized for rudeness and poor handling of orders.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
- LLLouise2 days ago1.0This was the worst fast food experience I’ve had in a long time. Even before I got to my food, I had used the bathroom in the restaurant, and the soap dispenser had been knocked off the wall and was on the floor, I suspect for quite some time. Kind of makes it difficult for employees and customers to wash their hands. So gross. Once I was in the car and opened up my beef sandwich, there was a large slab of rubbery substance that maybe was the end of the beef? My sandwich was inedible.
- ARAshley RupeFeb 2, 20261.0Absolutely terrible! Needed to get a quick bite to eat to travel to Florida. My whole family got food poisoning. Including my 3 year old. Let’s just say the smell of puke wasn’t fun! Do better
- BBBradJan 30, 20261.0Just as others mentioned, extremely hit or miss. I ordered 2 smokehouse brisket sandwiches with a buy one get one free coupon, and a large fry on top of that. I figured it'd be a nice meal before the snow touches down, and they give me about a 1/3 of the meat as I usually get on both sandwiches. If you're low on supplies, tell me, I can easily substitute for something else. But just shorting me? With today's prices? Absolutely unacceptable.
- MCMiChelle CaldwellJan 19, 20261.0First time and last time for the one on Anderson Rd...
- JMJerry MooreJan 13, 20264.0Drive thru pretty good
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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