Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Cleanliness
Many customers reported unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.
Order Accuracy
Several customers experienced issues with incorrect orders and long wait times, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some items being undercooked or not fresh, while others were enjoyed.
NC
Nina Carroll
1 day ago
2.0
We pulled up to pump gas and order inside and 3 of us, stood at the register for almost 10minutes waiting for the 2 women to come over and not once did they bother to come help us. Apparently if they have machines inside you are expected to use those … but we pay with cash when we travel so since no one wanted to help us we drove next door to Wendy’s. Where they happily assisted us right away. Very rude. Bad business. Why are you paying people if they aren’t even going to help? Monday evening at 6:30pm. Smh
DD
Deepak
Feb 1, 2026
1.0
We ordered coffee and the machine wasn't working.
We ordered apple pie and no apple pie.
When our fries arrived and we asked for empty cups one of the workers shouted "WHAT".. very rude staff member.
BI
Bruce InCharlotte
Feb 1, 2026
3.0
This was a solid stop just off the highway, and I made it early enough to enjoy an Egg McMuffin with my coffee. There’s something pleasant about settling into a corner table, placing the order on the app, and having the meal brought over, almost like a low‑key sit down restaurant without any of the fuss.
The dining room was reasonably tidy and my table was clean. I walked over to the condiment and soda station to drop a few ice cubes into my coffee so it would cool down enough to drink, a small ritual that always makes the morning feel a little more manageable.
The breakfast sandwich was put together correctly and still hot. The hash brown wasn’t quite as warm and was a bit underdone, but with some ketchup (which I had to go request at the counter) it all came together well enough.
Not terrible and not the best, just a decent McDonald’s when you need one.
BH
Brooke Henry
Jan 27, 2026
5.0
The nicest most honest bunch! Food was good. It was super clean. It was a long day and I left my purse in the restaurant. They kept it safe and returned it to me. I was so thankful for that!
PS
Peter Schwaibold
Jan 17, 2026
1.0
I am a Gulf War handy capped veteran. I stopped off at this location on 3 January at 615 pm. I informed the cashier that I was unable to use their kiosks. I was waiting at the cashiers counter for 10 minutes and asked the person behind the counter for assistance. They told me to use the Kiosk. I informed them the kiosk does not work for me. I asked to see the manager and she told me to use the kiosk. She told me if I could not use the Kiosk I needed to leave. Very poor customer service. I am in the process of filing a complaint the the Disabled Veterans Organization and others.
What are the regular opening hours of McDonald's at 8548 Grahamville Rd, Ridgeland, SC?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are the drive-thru hours?
Yes, this McDonald's offers a drive-thru service open daily from 5:00 AM to 11:00 PM.
Is delivery available from this McDonald's and during what hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM.
What services are provided at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, Curbside Pickup, and WiFi.
How can I order McDonald's food online or via an app?
You can order through the McDonald's App available on iOS and Android, or via the online delivery link https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payment options accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What other fast food restaurants are near this McDonald's?
Nearby fast food restaurants include Wendy's, Dairy Queen Grill and Chill, Burger King, and Subway, providing alternative dining options close by.
Are there any gas stations near this McDonald's for convenient refueling?
Yes, several gas stations are nearby including Marathon, Bobops, CITGO, Amoco, Shell, Enmarket, BP, and Sunoco, which customers can visit before or after dining.
Can I visit any nearby parks or recreational areas around McDonald's?
Yes, nearby parks include Ralph Tuten Park and Blue Heron Trail, ideal for leisure before or after your meal at McDonald's.
Where can I find accommodation options near this McDonald's in Ridgeland?
Accommodation options near this McDonald's include Quality Inn and Suites, Carolina Lodge, OYO Hotel Ridgeland East, and OYO USA for convenient lodging.
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