Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,042 reviews
5 stars
648
4 stars
418
3 stars
368
2 stars
186
1 star
422
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely slow service, with many customers waiting over 20 minutes for their orders.
Employee Attitude
Customers frequently reported rude and disrespectful behavior from staff, contributing to a negative dining experience.
Cleanliness Issues
The restaurant was often described as dirty, with complaints about unsanitary conditions in both the dining area and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, indicating a lack of attention to detail from the staff.
Food Quality
Feedback on food quality was mixed, with some items described as undercooked or stale, while others were appreciated when fresh.
- TSThomas Spahn2 days ago1.0Awful and rude
- BSBrittany Shaw-BrownNov 15, 20253.0I hadn't had Mcdonalds in almost 2 years, and after this visit...I see why. I ordered a combo meal and a extra fry for pickup at 8:35. I arrived for it at 8:45, checking in on the way. After 15 minutes of waiting at the pickup counter, nobody spoke to me until 9 to let me know they're just starting to make my order. I got my food about 5 minutes later. I was over it at that point. I was hoping that they at least took care of me, and my food was good. My spicy Chicken Deluxe only had 1 tomato that looked like it was dipped in the sauce and put on the chicken, cause that was the only sauce and topping I got. My Big Mac got all the lettuce and was improperly made; 2 patties on one layer and a sauce sandwich on the bottom. I didn't even bother eating the spicy Chicken Deluxe. I was highly disappointed. I ordered again and was missing my extra order of fries. Let's just say I'm done with McDonald's for a while...unless I'm redeeming my rewards. Even tho I don't really order here, I frequent this location often. The wait times are ridiculous, but I do see that they are usually understaffed and frequently overran with customers. It unfortunately does reflect on their interactions with customers, seeming unhelpful and unprofessional. A typical review I would've gave them 1 star, but being that I see how hard they work...I gave 3.
- CWCooking and WineOct 27, 20251.0Worst McDonald's i have ever went to. They have the worst service and food. Dont waste your money. Go to another McDonalds this one is horrible.
- JRJonathan RichardsonOct 22, 20251.0Rude disrespectful employees. Wouldn’t even take my order because I had cash.
- CSCJ SmithOct 21, 20255.0Love me sausage egg mcmuffin when it's fresh hot and not hard bead Im a decaf woman and even if they've not been selling it much the wait for a fresh pot is faster than running home lol and if course the prices are comfortable WY NOT support local businesses??
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 8548 Grahamville Rd, Ridgeland, SC?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are the drive-thru hours?
Yes, this McDonald's offers a drive-thru service open daily from 5:00 AM to 11:00 PM.
Is delivery available from this McDonald's and during what hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM.
What services are provided at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, Curbside Pickup, and WiFi.
How can I order McDonald's food online or via an app?
You can order through the McDonald's App available on iOS and Android, or via the online delivery link https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
Payment options accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What other fast food restaurants are near this McDonald's?
Nearby fast food restaurants include Wendy's, Dairy Queen Grill and Chill, Burger King, and Subway, providing alternative dining options close by.
Are there any gas stations near this McDonald's for convenient refueling?
Yes, several gas stations are nearby including Marathon, Bobops, CITGO, Amoco, Shell, Enmarket, BP, and Sunoco, which customers can visit before or after dining.
Can I visit any nearby parks or recreational areas around McDonald's?
Yes, nearby parks include Ralph Tuten Park and Blue Heron Trail, ideal for leisure before or after your meal at McDonald's.
Where can I find accommodation options near this McDonald's in Ridgeland?
Accommodation options near this McDonald's include Quality Inn and Suites, Carolina Lodge, OYO Hotel Ridgeland East, and OYO USA for convenient lodging.