McDonald's

3.1
1774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3084 Lancaster Hwy, Richburg, SC
29729, United States

Hours

Reviews

3.1
1,774 reviews
5 stars
509
4 stars
297
3 stars
306
2 stars
165
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for food, often exceeding 20-30 minutes, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in food preparation.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing indifference or negative attitudes from employees.

Cleanliness

While some customers noted that the restaurant was clean, others reported unsanitary conditions, particularly in restrooms.

Food Quality

The quality of food was inconsistent, with some customers receiving fresh and hot meals while others complained about cold or poorly prepared items.
  • JJ
    Johnstreasuretrunk
    3 days ago
    1.0
    Well I'm sorry but after standing at the counter for 10 minutes and watching 4 different employees including management walking around talking to each other some were filling orders at drive through and several times was looked at but never acknowledged or asked to take our order we decided to leave. They had plenty of employees but not one wanted to help the front counter just kept walking by us, we were paying in cash since we are traveling for a funeral. BTW I went across to Burger King 👑 and maybe go look at the review I just left them. Hint it's not a 1 ⭐
  • BK
    Brandon Kusnierz
    Dec 26, 2025
    1.0
    Waited over 20 mins for food to be ready for an online order that was placed prior to others in the store. Will not ever stop here again. Would have been quicker to go through drive through and go inside and eat. Workers don’t know whose food is who’s.
  • BD
    B D
    Dec 25, 2025
    2.0
    Traveling from Ohio and stopped for some food, not too bad but they do not have a baby changing station in the bathroom which was extremely inconvenient.
  • JL
    JENNIFER LYNCH
    Dec 21, 2025
    4.0
    This location made the our breakfast sandwiches just like the photos (that never happens)!!! Way to take pride in your work, 10/10 for sure! The man that took our order was greeted by us with a good morning while he gave us the dead fish eye stare in return. He hates his life and wanted to include us in his orbit....NOT TODAY SATAN! The attention to detail by the kitchen pulled this review through
  • NN
    nl25c
    Dec 20, 2025
    1.0
    I just bought a chicken crispy deluxe sandwich, it was fried so hard it was a hockey puck. Customer service was good but I'm not sure I'm going back

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Richburg, SC?

This McDonald's location is open daily from 6:00 AM to 11:00 PM.

When is McDonald's drive-thru service available?

The drive-thru is open every day from 6:00 AM to 11:00 PM.