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McDonald's

3.1
(1702 reviews)

Business Details

3084 Lancaster Hwy, Richburg, SC
29729, United States
(803) 789-3353
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3084 Lancaster Hwy, Richburg, SC
29729, United States

Hours

Reviews

3.1
1,702 reviews
5 stars
477
4 stars
282
3 stars
296
2 stars
160
1 star
487

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.

Staff Attitude

Feedback varied on staff demeanor, with some customers noting friendly service while others reported rude or indifferent behavior from employees.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers praising it while others noted unsanitary conditions.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the slow service and overall negative experiences.
  • MJ
    Mike Jones
    Feb 19, 2026
    1.0
    I travel all over the country for work I have driven through many many McDonald's and here's yet another one were they have you pull forward for 20 minutes and then bring you a bag of cold food what is the point of having me pull forward and wait if you're not making my food fresh like why do you do it I have to know what is the actual reason
  • KV
    Kenia Villatoro
    Feb 14, 2026
    3.0
    Es terrible la atención y la espera en este McDonald's
  • MV
    Mario AngL Vgs
    Feb 14, 2026
    1.0
    Seriously, more than 20 min to get my order...Is thia a restaurant or fast food. Not even the online service is working. People standing doing nothing and a.few people waiting. Wheres management here.
  • JD
    Jacky Downing
    Feb 8, 2026
    3.0
    Going down hill. Fries always seem old not salted ,put all toppings in one spot on a burger
  • CR
    Casey Robinson
    Jan 23, 2026
    3.0
    I spent forever typing this only for it to not load and disappear. Moral of my first world sob story: There are people that exist that just want hamburgers. Not cheeseburgers. So if there can’t be a hamburger meal option, surely there is a “no cheese” button that exists, and surely people are trained on how to push it and read it…? Also, whatever McDonald’s started doing that results in no onions on a burger no matter how many ways it’s communicated that the customer wants extra onions needs to stop. I explained it to the manager here and asked if my onions could be put in a cup, and she told me they don’t have that problem at this store because they sprinkle the onions on and yet still, I get two burgers with no onions. We can fly to outer space. Electricity exists. Some people can even slam dunk a basketball. Surely, we, as mankind, can ensure that onions make their way to a burger. McDonald’s, HEAR MY CRY! (I wouldn’t still come if it wasn’t for having two children & a glimmer of hope that one day, just maybe, my order might actually come out correct with no cheese and extra onions.) ::Stares out the window longingly…::

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Certified March 01, 2026Yext Knowledge Graph
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