Papa Johns Pizza

Reviews

• CC

  Cory

  Oct 5, 2025
  5.0
  Good pizza. Friendly delivery driver
• AS

  Azure Sol

  Aug 21, 2025
  1.0
  I waited in the drive-thru for 10 minutes while employees looked at me through the window without ever acknowledging or assisting me. There were no other customers at the time, yet no effort was made to provide service. I would strongly recommend choosing another location for pizza.
• TS

  The lawn Ranger of sc

  Aug 11, 2025
  1.0
  I placed an online order for Oreo Bites, Cinnamon Bites, and two large pizzas with extra sauce and cheese. When I arrived at the drive-thru to pick up my order, I was informed that part of it had been accidentally taken by a delivery driver. The cashier first offered me a refund then I stated I wanted the oreo bites she offered to make them again but would be 8 minutes. I agreed to wait. After waiting 15–20 minutes for the Oreo Bites, the cashier brought out all of order out at once. Upon checking all items before leaving, we noticed we were missing the extra peppers, Italian seasoning packets, and garlic sauce we attatched to our order. The pizzas were also now lukewarm from sitting out and did not have the extra sauce or cheese I had ordered and paid for. My wife returned the pizzas inside and asked for them to be remade. The manager, who refused to give his name, stated that he had made the pizzas himself and would not remake them, offering only a refund instead. My wife came to get me from the car and told me he was being rude (argumentative) to her and refused to remake them. i got out the car and approached the manager to address the situation. Rather than de-escalating, listening to our concerns, and making things right, he chose to be argumentative with me as well. I asked for his name, and the cashier’s name, but both refused. When I requested the corporate contact number and the General Manager’s information, the manager told me to “do your research.” When I mentioned that I work in Human Resources and that this is not how customers should be treated, the cashier sarcastically responded, “Awww congratulations,” and laughed. The manager then told me you can take that pizza and leave and I'll give you a refund. I stated no I just want it remade. I was not leaving till it's remade. He then stated oh no sir your going to get the Hell out my store or I'm calling the cops. I told him to call them! All of this over my order that YOU didn't make right! Once again I asked for the GM name and contact info he still refused and proceeded to call 911. I left the pizzas in the store and left. This interaction was unprofessional and unacceptable. I have been a loyal Papa John’s customer for over 20 years! Driving 30 minutes to this location while passing other pizza chains because I’ve always valued the quality of your food. However, after tonight’s experience, I can no longer say I will return.
• GD

  Gary Dean

  Jul 31, 2025
  2.0
  Delivery was fast but pizza was apparently dropped. Such a shame
• BS

  brandon jones (Jones Handyman Services)

  Jul 29, 2025
  1.0
  Pulled in the parking lot to use my papa dough on the app. Placed my order at 10:50, 2 min later the order canceled. We pulled through the drive through and was told that they cut the ovens off and wasn't making the food we just ordered. Insainly unprofessional and lazy. And ill be makeing sure corporate gets wind of this. Its impressive how lazy workers get when left unsupervised. Must be rolling in customers to let your employees rudely turn them away and cancel the order. And from my understanding only managers can cancel orders so why is management killing ovens early and turning profits away?

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