Wendy's

3.9
858 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
505 Ann Street, Pickens, SC
29671, United States

Hours

Reviews

3.9
858 reviews
5 stars
375
4 stars
223
3 stars
130
2 stars
41
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of rude staff and slow service, particularly from an employee named Mary.

Food Quality

Food quality varies, with some customers praising freshness while others report cold or incorrect orders.

Cleanliness

Cleanliness is a concern, with multiple reviews mentioning dirty dining areas and food preparation stations.

Customer Experience

Overall customer experience is mixed, with some praising friendly staff while others express frustration over order accuracy and service.
  • SC
    Silver Cross
    Dec 14, 2025
    1.0
    I usually come late at night and the service is good but today 12/14/25 I came in close to 3 and was given terrible service. Older women short hair named Mary, she was extremely rude nit picked my order and then didn't even give me my cup and got my order wrong. She kept talking to a different customer instead of doing her job and made the other people working with her do her part of the job. I wont be back until she's gone because she is rude and blantly insults you over the way you order your food.
  • HK
    heather knobl
    Dec 2, 2025
    4.0
    It's fast food. Don't expect quality.
  • AR
    Amber Rega
    Nov 6, 2025
    5.0
    Really nice staff
  • SC
    Shannon Casey
    Oct 4, 2025
    1.0
    The RUDEST cashier (older woman with short hair working at 3 p.m. 10/4/25) I’ve ever had the displeasure of interacting with. I’ve never experienced someone who was so bothered to do the job she applied for, and is paid to do. On top of that, I was given the most sorry salad I’ve ever received, with items missing so that it wasn’t even really the same salad anymore.
  • JS
    Jimmy Scott
    Oct 1, 2025
    1.0
    Came in today 10/01/2025 around 11:28 am and placed my order in the on the app then went up to the counter to politely ask for my cup for my drink and was approached by the front of house cashier Mary where she said "you see that we are working on we have no one here right now" which was expressed with much attitude and contempt and seeming disdain for me asking for something simple like a cup i frequent this Wendy's about every week or so this is no way to treat a very polite customer

Frequently Asked Questions About Wendy's

Is Pickens Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 505 Ann Street, Pickens, SC?

The drive-thru is open every day from 6:30 AM to midnight.