McDonald's

3.3
2197 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
425 E Main, Pickens, SC
29671, United States

Hours

Reviews

3.3
2,197 reviews
5 stars
711
4 stars
405
3 stars
385
2 stars
202
1 star
494

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Safety

Multiple reviews highlighted concerns about food safety, including raw or improperly prepared food.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions in dining areas and restrooms.

Staffing Issues

Many reviews mentioned being short-staffed, leading to slow service and frustrated customers.

Inconsistent Experience

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by numerous negative reports.
  • ES
    Emmalee Stone
    3 days ago
    1.0
    Literally worst McDonald’s I’ve ever been to. The fries were terrible, my apple pie had almost no apples in it. The wait times are always ridiculous 20+ minutes. The tables are also nasty.
  • LS
    laurie Stevens
    3 days ago
    1.0
    This is so pitiful it’s embarrassing to think I actually worked here when I was in high school! We spent over $19 for 2 filet of fish meals. The fries were COLD, and the filet looks a lot smaller than they used to be. Half a piece of cheese- seriously?? And maybe 1/4 of the tartar they used to have. My mom’s tea was also horrible. Tasted like water. The cashier was nice but when I asked her how she was doing she expressed how she was having a horrible day and putting in her two weeks notice. The tables were all dirty except for maybe two. We won’t be back here and honestly I doubt we’ll come back to McDonalds either. You can sit down and buy a nice burger in the restaurant right down the street for $12! Such a shame.
  • BT
    Barbara T
    Jan 3, 2026
    1.0
    We waited for our food 1 hour. And inside no customers. When we received our food it was VERY COLD.Service was very bad. When I went back and told them the food was cold they LAUGHED at me.The youg man took our order was very nice. I hope a manger calls me.
  • DG
    Donna Gliniewicz
    Dec 31, 2025
    1.0
    I went in and placed my order with the lady at the register not sure of her name. The lady at the register was very polite and professional. I told the lady at the register o wanted my fries well done / crispy. I heard the lady at the register tell them to make the fries well done. I waited about 10 minutes for my food.I checked my fries and they were not well done/ crispy they were barely warm. I spoke to a guy name Hunk and told him the fries were not well done/ crispy as I requested. Hunk said his manager of the store told him not to do that. Hunk apologized for that I told him I would be making a call to corporate office about what happen. I would also like to say the cheese burgers were also horrible they were barely warm. We got the cheese burger bundle deal with 2 teas and 1 French vanilla ice coffee. I would also like to say that they were not busy and that they were doing a lot of laughing and cutting up instead of doing their job. I do not appreciate how I was treated in this location about my food this is unacceptable I also don’t like to spend my hard earned money on food that is not fit to eat because the people don’t want to do there job and make it fresh. The corporate office needs to pay this store a visit and get this store running like it should be and get rid of the people that are not doing there job. It starts with the manager and trickles down. If you don’t have a good manager in place then you want have good employees in place. I also see this store is just a (3) that should tell you something right there. This kind of stuff don’t happen at Chick-fil-A the people are always friendly and the food is always hot and fresh. Maybe McDonald’s should consider training there people thru Chick-fil-A so they can learn how to treat their customers and to make there food fresh and hot.
  • LD
    Lauren Dow
    Dec 21, 2025
    1.0
    The door was propped open so we walked in to order food… it was 10:00 pm and their dining room hours said open until 12 am. After walking in the door that was open we get up to order and they just stare at us and yelled at us to “GET OUT!” And That the door was propped open for them only. Yelling at us, yet it was their fault the door was open and their dining room hours say otherwise.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Pickens, SC?

This McDonald's in Pickens, SC is open daily from 5:00 AM to midnight, except on Friday and Saturday when it closes at 1:00 AM.

What are the delivery hours for this McDonald's in Pickens?

Delivery is available from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.