Location.com logo
Brand Certified

Arby's

3.6
(658 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
113 Hampton Ave, Pickens, SC
29671, United States

Hours

Reviews

3.6
658 reviews
5 stars
259
4 stars
151
3 stars
99
2 stars
47
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with many experiencing ignored orders or incorrect items.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect orders.

Staff Performance

Feedback highlighted inconsistent staff behavior, with some employees providing excellent service while others were described as rude or inattentive.

Cleanliness

The cleanliness of the restaurant was noted as inconsistent, with some customers reporting unsanitary conditions.
  • KM
    keila mize
    Feb 23, 2026
    1.0
    Not open at 9:30. Website states open til 10
  • JH
    Jason Huber
    Feb 22, 2026
    4.0
    The food was delicious. it was everything you expect from Arby's. nothing crazy, just a normal beef and cheddar sandwich, and whatever those hash brown like potato things are. oh my goodness, those things were incredible. however, the young lady that was on the drive-thru microphone was, I don't want to say rude, because she wasn't rude. she was just so impersonable. impersonable. I totally understand. it's not a dream job for most people, but you shouldn't be on the microphone. if you can at least sound like you're happy to be at work for the day. day. it won't stop you from going back, but it is something that I would love to see corrected.
  • JG
    Jessica GloverM
    Feb 13, 2026
    5.0
    It's usually always good. On rare occasions the food is not fresh, but that is usually if I go at an off time. Can't beat the meat and 3! Also the new bread on the French dip... sooo good! Thanks Arby's!
  • GL
    George Lanning
    Jan 5, 2026
    4.0
    Busy store
  • CC
    Crystal Chance
    Dec 9, 2025
    1.0
    The milk that they put in my child’s kids meal was already open, Not full as if already drink out of the middle of her ham sandwich was cold completely cold. This should be so unacceptable. The seal the milk that should be a really big deal.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others