Dairy Queen Grill & Chill

4.0
1400 reviews
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Business Details

7701 Highway 76, Pendleton, SC
29670-1818, United States
(864) 646-7242
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7701 Highway 76, Pendleton, SC
29670-1818, United States

Hours

Reviews

4.0
1,400 reviews
5 stars
696
4 stars
338
3 stars
163
2 stars
63
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others enjoyed fresh and tasty meals.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and confusion with orders.

Cleanliness Concerns

Several customers noted cleanliness issues, including dirty tables and unsanitary food handling practices.

Positive Experiences

Despite the negatives, some customers praised friendly staff and enjoyed their ice cream and Blizzard treats.

Management Problems

Multiple reviews mentioned unprofessional behavior from management, contributing to a negative dining experience.
  • DL
    Denise Langan
    Nov 15, 2025
    5.0
    Fast friendly service, good food.
  • AA
    Abigail Andersen
    Oct 25, 2025
    1.0
    family member ate there monday and is in the hospital tues with salmonella poisoning do not recommend
  • JS
    Juno Smith
    Oct 17, 2025
    1.0
    Employee wouldn’t make me an oreo brownie cupfection for no reason. In the drive thru I clearly asked for it and she told me they could only make the heath brownie cupfection but then she said she could add oreos? Which really confused me because if they had oreos they could’ve just made the oreo cupfection. Whatever. I could also barely hear what she was saying so I was very confused. But when I got my dessert it was just an oreo brownie cupfecrion with a bunch of heath bars and caramel that were unnecessary added. Clearly these employees don’t listen and don’t want to make certain desserts even though they have the ingredients. Will not be back.
  • RH
    Rodney Hollingsworth
    Sep 21, 2025
    5.0
    Good customer service and good prices
  • KH
    Kaden Hix
    Aug 30, 2025
    3.0
    The food was good as usual, but the tattooed lady that was taking orders/window could not have been more unpleasant. She seemed annoyed at everything I said and didn’t believe me when I said that I had ordered something i didn’t receive until I had to give her my receipt to prove it. Other than her, I usually have no complaints here. Hoping this was a one off experience.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Pendleton, SC?

The restaurant is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.