McDonald's

3.5
1179 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10425 Ocean Hwy, Pawleys Island, SC
29585, United States

Hours

Reviews

3.5
1,179 reviews
5 stars
422
4 stars
260
3 stars
176
2 stars
100
1 star
221

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders and long wait times.

Customer Service

Feedback highlighted a mix of rude and friendly staff, with many customers experiencing poor service.

Food Quality

Several reviews mentioned cold or poorly prepared food, while a few praised the freshness and taste.

Cleanliness

Some customers noted that the location was clean, but others reported unsanitary conditions.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff behavior and organization.
  • HH
    Hinkson7
    Dec 16, 2025
    1.0
    This McDonalds is terrible messes up my order all the time and it just sucks like how the hell do you mess up a order. I just got back and they gave me the wrong breakfast bagel sandwich like get better McDonalds time to start locking in and doing a better job
  • KD
    Kathleen Shively Davis
    Dec 9, 2025
    1.0
    Terrible customer service
  • GG
    Go or No Travel Guide
    Dec 6, 2025
    1.0
    I placed a mobile order for a sandwich and a drink. My mobile order was for this location. When I pulled in I noticed there were lots of people pulling out of line. There was a long line waiting to talk to the order taker at the drive-thru. When I got to speak with her I gave her my number which was XW55 for my order. She stated she didn't see the order and for me to check the location it was supposed to be at. I told her it was supposed to be at their location and gave her the address. She said yes that is this address. I said so you don't see the order? She said I see the order but it's saying I can't accept it. I said well it's at this location why can't you accept it. There was a long silence she had no intentions of telling me nothing after that. So I asked her I said are you not going to fill my order? She said no I'm not feeling your order I can't do that. And I stated well thank you for nothing. She said you're welcome. Obviously their system is incorrect they're not taking any of the mobile apps I'm guessing this morning for the orders because there were people pulling out left and right and most likely they were mobile orders too so the company is losing money because they're not even attempting to fill the orders and for all I know they could just be not feeling them. It made no sense to me that the order was placed for that location yet she was saying she couldn't fill it. I sincerely hope that you handle the situation because why have the mobile app if they're not going to take the orders?
  • BR
    Brian Russell
    Nov 13, 2025
    1.0
    This is by far the worst McDonald’s ever the people are rude. The orders are never correct and then when you go to correct the orders they Always give you attitude.
  • NW
    Namone W.
    Nov 12, 2025
    3.0
    Multiple times I've had to wait longer than expected for my order. Some of the staff don't seem very friendly.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Pawleys Island?

McDonald's in Pawleys Island is open daily from 4:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

When is the drive-thru service available at McDonald's Pawleys Island?

The drive-thru is open from 4:00 AM to 11:00 PM daily, with extended hours until midnight on Fridays and Saturdays.