Wendy's

2.6
170 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3457 Five Chop Road, Orangeburg, SC
29115, United States

Hours

Reviews

2.6
170 reviews
5 stars
47
4 stars
17
3 stars
14
2 stars
12
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with customers feeling ignored or disrespected.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and overflowing trash cans.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and stale items.

Management Issues

Frequent mentions of poor management and staffing problems, with suggestions for a complete overhaul of the team.
  • AW
    Adalia Watts
    Oct 17, 2025
    1.0
    Absolute horrible store. EVERY TIME we've come here we wait FOREVER for someone to answer at the drive thru and when they do they are rude. This being the only "fast food" place around for some distance you think they'd be on top of it. They are NEVER busy when we've come. And still takes at LEAST 15/20 mins to get in and out if not longer. Looks like they've got 2 people working, 1 person sitting in the office scrolling on their phone and the other outside chain smoking cigarettes and chatting with some dude. Very unprofessional. I get it, it is just "Wendy's" but damn the Wendy's from my town is literally great. Whoever owns this store, needs to clean house and get an entire new staff & actually care about their location. I would be embarrassed to have this disgrace of a store on my name.
  • CH
    Chris Hagan
    Oct 17, 2025
    1.0
    Sat in drive thru for 15 minutes. Lady over speaker was very rude when I said hello. Only 2 cars in the entire parking lot. Fries were cold. For this one to be so new they need to step up and do something
  • RG
    Rick Gray
    Oct 14, 2025
    3.0
    There was trash trays all over the restaurant The trash cans were bulging out the top cuz they had an emptied them The bathrooms were dirty and there was stuff all over the floor and I'm not sure if it was mud or something worse. The burgers were sloppy cuz they put so much ketchup on them and lettuce that it all was falling out as I was eating the burger and all in all it was just a dirty place. It was also pretty expensive for just three people. Over $40 was spent on the $25 meal.
  • ML
    Mike Ladd
    Oct 11, 2025
    2.0
    Stopped by Wendy’s expecting a quick, classic fast-food fix — but left disappointed (and fry-less). They were completely out of French fries, which feels a bit like a pizza place running out of dough. When we asked about it, the staff seemed more annoyed than apologetic, as if we’d personally offended them by wanting fries at a burger joint. The food we did get was just okay, but honestly, it’s hard to enjoy a burger without fries. Between the rude service and missing menu staples, this visit was a letdown. Hopefully, management can get things back on track, because this Wendy’s definitely wasn’t “fresh, never frozen” — it was just cold and cranky.
  • SM
    Sandra Mason
    Oct 3, 2025
    1.0
    Went here for a meal. I ordered a Dave’s single burger combo. The manager served me my food from drive thru. I drove off unknowingly without my drink. I circled back but and then realized the fries were cold and hard and the meat in the burger was old and dried out. Got it replaced with a Cobb salad served again by the manager. Got home to a salad with old wilted lettuce and old tomatoes, chicken and bacon.

Frequently Asked Questions About Wendy's

Is Chop Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.