Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and lack of acknowledgment from employees.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables, floors, and restrooms.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, with some experiencing food poisoning.
Staffing Issues
Several reviews mentioned understaffing as a contributing factor to the slow service and poor customer experience.
Mixed Experiences
While many reviews were negative, a few customers did report good service and food, indicating inconsistency in performance.