Chipotle Mexican Grill

Reviews

• SS

  Shelby

  2 days ago
  1.0
  I've had Chipotle in Columbia and also in Arizona, they were was always a great experience. This was NOT carna asada was tough and way over cooked. Employee at the register talks like she has marbles in her mouth and then got pissy when asked to repeat herself. The place hasn't been open that long and it's already disgusting, Dirty floors, windows countertops.
• RP

  Russell Ransom (Pop21)

  Nov 16, 2025
  3.0
  Asked for spicy salsa and received salsa that tasted like tacos🤔
• JS

  Jimi Scott

  Nov 12, 2025
  1.0
  On November 12, 2025, I visited the Orangeburg location to pick up two online orders, totaling 17 entrees, for my leadership team. Upon arrival, I waited approximately six minutes at the counter before being acknowledged, despite there being 8-9 staff members in the kitchen area. When a team member finally approached, I clearly stated that I had two online orders with a total of 17 entrees. She retrieved a bag and, upon my inquiry, confirmed that both orders and all items were included. While I acknowledge that I could have verified the contents myself, I did explicitly ask for confirmation. Upon returning to my workplace, approximately 20 minutes later, I discovered that the second order was missing. I contacted the support line, where a representative was very apologetic and helpful in resolving the issue. When I returned to the store, the same team member who initially assisted me provided no greeting, apology, or acknowledgment of the previous error. She simply handed me the missing bag and walked away. As a customer, I expect a basic level of service and to receive the items I have paid for. Despite the circumstances, I maintained a professional demeanor and was not rude or aggressive towards any staff member. The service received at the Orangeburg location, excluding the customer support representative, was highly unprofessional and unsatisfactory. I invested nearly $300 and was treated as if I were an inconvenience. This level of service is unacceptable, and I believe the Orangeburg location requires significant improvement.
• YP

  Yen Paso

  Nov 5, 2025
  1.0
  I wish I could put no stars! Didn’t get none of the tortillas I added , little to no lettuce ,the sauce & the chips? I’m not expecting half of bag but even a small bag of Doritos got more chips than that & stale?! Rice soggy as hell. Never again idc where the chipotle located ion want it! On top of looking sloppy.
• KC

  Kevin Clarke

  Nov 3, 2025
  1.0
  I had to wait 15 mins for them to cook more meat…by the time I got the meat on the food, the rest of the food I rested was cold

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