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Arby's

4.1
(617 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
661 John C. Calhoun Drive, Orangeburg, SC
29115, United States

Hours

Reviews

4.1
617 reviews
5 stars
324
4 stars
144
3 stars
77
2 stars
30
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others reported issues like cold food and incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention areas needing improvement.

Order Accuracy

There are frequent complaints about order accuracy, with several customers receiving incorrect items or missing components.
  • SB
    Sean Brown
    6 days ago
    1.0
    Just came from this location and didn’t even get any food because of the ridiculous service. I received the worst service in my life. The person at the window couldn’t hear me and rudely told me to pull forward. The man at the window was even more rude. I usually redeem coupons at this location but I will never visit here again. He acted like he couldn’t hear when I was giving him 6 simple two digit numbers, and when I asked for cheddar to be added to my sandwich he rudely said no and slammed the window. I left immediately. This is the kind of service that closes stores down. I filed a complaint with corporate and got a case number. I will follow up. This happened on 2/25/26 around 1:15-1:30pm.
  • MH
    Morgan Hoover
    Jan 21, 2026
    3.0
    Just left at 6:30 on January 21, 2026. We just motioned to ask for a doing sauce and this older man slammed the sauce in my fiance hand and slammed the window shut. The absolute most rude customer service!! The lady I spoke to and who took the order was very nice and polite. I write this review because it took all of my coming to Jesus not to say something, I was in shock at how this was done. I do believe the lady who took the order dealt with it accordingly.
  • MM
    mywords07
    Jan 16, 2026
    5.0
    The employees were very friendly, the food was good and I would visit this location again
  • CS
    Charles Sims
    Jan 4, 2026
    5.0
    Very clean and prompt meal. Order completely accurate. Good experience with staff dining in. Would recommend the Italian beef.
  • DS
    Daryl Adams Sr
    Nov 25, 2025
    3.0
    I ordered from the app to ensure it would be ready when I arrived. Wait time was very minimal. The only issue I had was the accuracy of the order. I took items off but they were still on the sandwich. The attached receipt reflected what I requested.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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