Tropical Smoothie Cafe

3.8
450 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7250 Rivers Avenue, North Charleston, SC
29406, United States

Hours

Reviews

3.8
450 reviews
5 stars
242
4 stars
66
3 stars
26
2 stars
27
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of acknowledgment, and unprofessional behavior from staff.

Food Quality

While some customers praised the smoothies and food, many reported issues with incorrect orders, poorly made items, and unsanitary conditions.

Wait Times

Several customers expressed frustration with long wait times and disorganization during busy periods, leading to delays in service.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty restrooms and reports of pests, which negatively impacted the dining experience.

Staff Attitude

Feedback indicated a lack of enthusiasm and professionalism among staff, with some customers noting that employees appeared distracted or unmotivated.
  • SF
    Sarah Fazenbakerrr
    Nov 14, 2025
    1.0
    There is currently one girl working, I feel awful for her. She is working very hard.
  • BW
    Bobbie Walker
    Oct 4, 2025
    5.0
    I ordered and the drink was so delicious I didn’t mind the 10 minute wait.
  • AL
    Anthony Lucenti
    Sep 27, 2025
    5.0
    Fun friendly staff. Great smoothies
  • DL
    Dianna LaVecchia
    Sep 26, 2025
    2.0
    Just ordered for the first time. I ordered 2 bowls and a Quesadilla. The Quesadilla was pretty good. The bowls however were small for the prices and th acai bowl was totally melted by the time I got home....I live 5 minutes away. I did notice that when I got there, they were just finishing up the Quesadilla and the bowls ber both ready but literally sitting right next to the grill where they were cooking hot food. Tropical Cafe has nothing on Playabowl. Don't think I will be ordering here again.
  • AC
    Adrian Crawford
    Sep 15, 2025
    1.0
    I’ve been waiting here for about 30 minutes now with no acknowledgment of my presence. I understand being busy and trying to knock out orders but there was no greeting there was no we will be right with you absolutely nothing. All the online orders were being taken care of and not the people standing here in front of them. If I could leave 0 stars I would. I’m by far the most patient person when it comes to customer service because I know how it is to work with the public but there wasn’t even an apology for the wait. I’ve waited my whole break for one smoothie. Do better keep your customers informed.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the in-store dining hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturdays, and 10:00 AM to 8:00 PM on Sundays.