Pizza Hut

3.3
406 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5101 Ashley Phosphate Rd in North Charleston, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5101 Ashley Phosphate Rd, North Charleston, SC
29418, United States

Hours

Reviews

3.3
406 reviews
5 stars
165
4 stars
52
3 stars
35
2 stars
36
1 star
118

What are people saying?

AI-generated from recent customer reviews

Order Issues

Many customers reported problems with their orders, including incorrect items, missing items, and long wait times for delivery.

Customer Service

Customer service experiences varied widely, with some praising helpful staff while others reported rudeness and lack of responsiveness.

Food Quality

The quality of food received was inconsistent, with complaints about cold, overcooked, or poorly prepared items.

Delivery Problems

Numerous reviews highlighted issues with delivery times, including orders arriving late or not at all, often exacerbated by the use of third-party delivery services.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with their food and service, indicating that experiences can vary significantly.
  • TA
    Tania A
    Sep 6, 2025
    2.0
    I tried multiple times to place my order online, did not go through. When into the store and asked for the same thing that I attempted to order and was told by the manager- “we don’t have that”. The Big Box, btw. She then finds it on the POS. I asked about a T-Mobile promotion- which she said they also “didn’t have”. It’s annoying to be lied to, to your face, knowing that someone is just using their discretion. If your company has a promotion-just honor it. Jeez.
  • SW
    Stephanie Wren
    Aug 25, 2025
    1.0
    Placed an order at 5:49 PM. After an hour and a half, we contacted the store wondering where it was, as it had not yet been delivered. Brandon told us it was on its way and if it didn't show up in 15-20 minutes to call him back. We waited 30 minutes, just to give it a little extra time to get there, to call back. He then re-placed the order for us over the phone, and told us it should be there in 30 minutes. Over an hour later, at 9 PM we finally got the order, only for it to be cold, dried up, and missing the four ranch dips we ordered for an extra 3 dollars and change. Took over 3 hours to get old food that I spent nearly 60 dollars on. Completely unacceptable. Order literally anywhere else, or go hungry. I recommend Jets pizza nearby.
  • SS
    sleepygumbo
    Aug 22, 2025
    1.0
    Whew where to even start... so I ordered by phone for carryout, was told about 35 minutes. Being Friday I figured I'd give them a little longer, just in case. 45 minutes later I walk into the tiny lobby packed with people. Finally a guy comes to the register and I'm able to give my name, not that it mattered, because my order wasn't even in the oven yet. Guy said 12 minutes and he'll have it to me. That was 20 minutes ago. If I ever get my food I won't complain that it's cold. I have people at my house waiting on me who love the Pizza Hut where they live. I hope it's ready soon
  • LW
    Louis Weeks
    Aug 20, 2025
    5.0
    Maurice was extremely helpful and provided excellent service
  • SS
    Summer
    Jun 29, 2025
    1.0
    The meat lovers pizza was soo good. But the boneless wings? Omg it didn’t even taste like chicken, I kept thinking in my head “is this squirrel?” Or some other weird meat. I had to throw the rest of it away, it was quite disturbing, never will be back to this location

Frequently Asked Questions About Pizza Hut

What types of services does Pizza Hut at 5101 Ashley Phosphate Rd offer?

Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.

What are the operating hours for Pizza Hut's delivery service?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 12:45 AM.