Panera Bread

3.6
877 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

2135 Ashley Phosphate Road, North Charleston, SC
29406, United States
(843) 572-7388
https://www.panerabread.com/en-us/cafe/locations/sc/north-charleston/2135-ashley-phosphate-road
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread North Charleston is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2135 Ashley Phosphate Road, North Charleston, SC
29406, United States

Hours

Reviews

3.6
877 reviews
5 stars
387
4 stars
162
3 stars
94
2 stars
66
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Several reviews mentioned subpar food quality, including cold items, missing ingredients, and unsanitary conditions.

Customer Experience

Mixed feedback on customer service; while some praised friendly staff, many others experienced rudeness and lack of attention.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling.

Inconsistency

Customers noted a lack of consistency in food availability and quality, with many items frequently out of stock.
  • MM
    Meadow M
    Dec 21, 2025
    1.0
    Waited in the drive through for 40 minutes. Staff in the store didn’t care about the inconvenience, nor were even making any food.
  • GM
    George McIntosh
    Dec 21, 2025
    5.0
    Doing good and seem to be working hard in there. Food is good and up to Panera standards
  • TM
    tamekica mcgee
    Dec 9, 2025
    1.0
    My coworkers and I ordered 3 soups and salad and one 1/ sandwich and soup and only received one of the salads but four of the soups. Our order was $81.63. So, I called to let them know that it was short of three salads, I asked to speak to the manager, he said he is the manager and his name was Mark. Well Mark was acting very sassy as I explained my order to him, he told me to bring it back in so he could see because it was hard to believe that three salads were left off. So, I said were working we can't come right now that's why we paid for the delivery. I said to my coworker I guess he think were lying, and he started to over talk me and said ma'am I didn't call you a liar and just hung up the phone. So, my coworker went in to show him the food, and he was yelling and being loud. Very rude and unprofessional. Mark, you said you're the store General Manger you need to do better. If that is even his real name. Because when my coworker asked his name and for corporates number, she said his name is Alexander and she said she didn't have the number to corporate. We were dissapointed.
  • CB
    Carmieka Blackmon
    Nov 22, 2025
    3.0
    I ordered a steak sandwich, soup and salad w/an apple. The soup was cold, the salad was brown and the apple was brown. So when I got home, I heated up the soup and ate the sandwich with the soup and that’s what I ate for dinner. It’s too expensive to to be so nasty.
  • JE
    Jacquetta Edwards
    Nov 22, 2025
    1.0
    I love Panera bread but this location sucks. I literally waited in the drive thru for a pick up order that was done at 6:47pm. I live literally 5 minutes away and still had to wait. Here it is 7:27pm. Terrible customer service. Walked in and nobody greeted me.
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread North Charleston?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday, 7:00 AM to 9:00 PM on Saturdays, and 7:00 AM to 8:00 PM on Sundays.