Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, even during non-peak hours.
Staff Attitude
Many reviews highlighted rude or unwelcoming staff, with several customers noting a lack of basic courtesy and friendliness.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and poor food quality, including cold or improperly cooked food.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Management Issues
Feedback indicated a lack of effective management, with reports of disorganized staff and poor communication.
LH
Lilian Grisell Hernández
3 days ago
1.0
The service was terrible; they treated me very badly. They didn't even bother to check if my order was ready; they simply told me to leave. It was awful, especially since, being pregnant, I'm more sensitive and have cravings, and I didn't get to have dinner.
PZ
P zagornik
4 days ago
1.0
Just sat at the drive thru for 4 minutes at the order screen. Would not take my order. Pulled up the automated message asked if I was using my mobile app. I responded no. Sat for an additional 4 minutes no one ever asked to take my order. There were no cars in front of me. Another car pulled up to the other drive thru lane next to me, their order was taken promptly. Once I saw that I knew it was time to leave. First time and last time ever stopping at this restaurant.
MT
Moor Black Threads
Dec 25, 2025
1.0
Today I stopped at this McDonald’s. I was so unhappy and disgusted. They had some guy taking money for the orders and he kept hitting on me. I came there to get food. Not have him hit on me and me having to act like I’m on the phone to get him to get the hint. When he grabbed my bank card. It was even worse because he just had to touch my entire hand when I did give him my card to pay for my order. Some of the things he was saying, him touching my hand the way he did and not the card just looking so dirty. It’s not cool. His uniform was a mess, he had no front teeth, and he just looked really dirty as if he had just gotten out of prison or don’t take baths. I’m sorry, but it had to be said. I mean its weird behavior was already unacceptable. I was so grossed out that I only ended up getting something to drink and nothing to eat.
CJ
Charlotte James
Dec 24, 2025
1.0
When I tell you this is the slowest McDonald’s in the world. Even when not busy they seem only capable of taking two orders at a time and waiting til those are done before taking any other orders. You will easily sit in the drive thru for 20 to 30 minutes.
MB
Mitzi Barr
Dec 17, 2025
1.0
I went into McDonalds, 8586 Rivers Ave , Sc, I put in a order at kiosk, at end of order it took my payment, but did receive a receipt, I told employee Jessica about it, I had a witness I was at the Kiosk, employee told me there is no such order, but kiosk received my payment, employee walked away, serve everyone came after me Disregarded my concern, I just coming off my nursing job of 12 hours , the bad attitude I received from the employee Jessica is unacceptable.
What are the regular opening hours of the McDonald's at 8586 Rivers Ave, North Charleston, SC?
This McDonald's is open from 5:00 AM to 12:00 AM from Monday to Tuesday, 5:00 AM to 3:59 AM on Wednesday, 5:00 AM to 11:00 PM on Thursday, and 5:00 AM to 12:00 AM on Friday through Sunday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 5:00 AM to midnight on Friday through Sunday.
Can I order delivery from this McDonald's and what are its delivery hours?
Yes, delivery is available. Delivery hours are from 5:15 AM to 11:45 PM Monday, Tuesday, and Sunday; 5:15 AM to 3:59 AM Wednesday; and 24 hours Thursday through Saturday.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special services?
Yes, services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a rewards program for this McDonald's location?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some nearby dining or food options near this McDonald's on Rivers Ave?
Nearby you can find another McDonald's and JZ Eatery LLC, both offering dining options if you're exploring food choices in the area.
What nearby services might be useful for someone visiting this McDonald's?
Near this McDonald's, there are services such as Flexible Staffing Services - Charleston, SC for employment, True Mark Testing for laboratory and notary services, and various financial and community service organizations.
Are there recreational activities near this McDonald's to enjoy before or after a meal?
Yes, visitors can enjoy places like Velocity Airsports and Flight Adventure Park which offer sports and amusement activities nearby.