McDonald's

3.1
2618 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8586 Rivers Ave, North Charleston, SC
29406, United States

Hours

Reviews

3.1
2,618 reviews
5 stars
727
4 stars
466
3 stars
469
2 stars
267
1 star
689

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with how they were treated.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, or food that was not prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • TM
    Tad Murray
    6 days ago
    5.0
    The Gm was alsome.. she greeted costumers when they in as she making orders...she is really good at her job.
  • LW
    Louise (Weezy)
    Nov 14, 2025
    1.0
    I stopped going to McDonald's a long time ago I guess I'm going to stop again I was only wanted to try their biscuits and gravy but don't waste your money on them two freaking peppery and salty that's okay I won't disappoint myself again
  • CD
    C D
    Nov 11, 2025
    5.0
    Haven't used the self order screen before. Tried it and asked for some help. I believe she was the manager and she showed me what to do without any hesitation. She actually saved me $3 by changing they way I ordered my food. McDs gets a bad rap often but she was great. I wish I had her name for this review.
  • R
    #1 Google Reviewer
    Oct 31, 2025
    1.0
    They're always super rude, they love to forget your food, and their frappe machine is always down!! They use to always close way earlier than what their hours said so we stopped going!
  • MM
    Marvin McDonald
    Oct 22, 2025
    5.0
    We arrived at 8pm to a full house with cars lined up, buzzer beeping, and a full dining area. Even with all that, the staff was calm and efficient and we had our food made correctly and quickly. The manager, Quiana, was cheerfull and had everything under control.

Frequently Asked Questions About McDonald's

What are the regular opening hours of the McDonald's at 8586 Rivers Ave, North Charleston, SC?

This McDonald's is open from 5:00 AM to 12:00 AM from Monday to Tuesday, 5:00 AM to 3:59 AM on Wednesday, 5:00 AM to 11:00 PM on Thursday, and 5:00 AM to 12:00 AM on Friday through Sunday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 5:00 AM to midnight on Friday through Sunday.