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McDonald's

3.1
(2566 reviews)

Business Details

8586 Rivers Ave, North Charleston, SC
29406, United States
(843) 824-5433
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8586 Rivers Ave, North Charleston, SC
29406, United States

Hours

Reviews

3.1
2,566 reviews
5 stars
709
4 stars
446
3 stars
454
2 stars
263
1 star
694

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders.

Customer Service

Many reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the treatment they received.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and issues with food preparation, including raw chicken.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Issues

Reviews indicated a lack of effective management, with reports of understaffing and poor communication among employees.
  • LH
    Lee Highberger
    6 days ago
    1.0
    McDonald's have become horrible, the staff are rude and act like you're bothering them. The quality is terrible and way overpriced. As with most there are exceptions three only reasons i visit here is to get my daughter nuggets.
  • PR
    Pat Robertson
    Feb 16, 2026
    3.0
    Blah...
  • RB
    Rel B
    Feb 7, 2026
    1.0
    Franchise owner needs to sell this and let someone take it over that will hire a manager that will run this place effectively. Slowest drive thru in the low country and I’ve been to some trash McDonald’s
  • EC
    e c
    Jan 12, 2026
    3.0
    Customers are being driven away by a few people playing phones out loud in the dining room. One is an employee. Need a sign on door— No speakers / Noise disturbances will be asked to leave. Great McDonalds otherwise, but we are going somewhere else now.
  • PZ
    P zagornik
    Jan 8, 2026
    1.0
    Just sat at the drive thru for 4 minutes at the order screen. Would not take my order. Pulled up the automated message asked if I was using my mobile app. I responded no. Sat for an additional 4 minutes no one ever asked to take my order. There were no cars in front of me. Another car pulled up to the other drive thru lane next to me, their order was taken promptly. Once I saw that I knew it was time to leave. First time and last time ever stopping at this restaurant.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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