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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with how they were treated.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or food that was not prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
TM
Tad Murray
6 days ago
5.0
The Gm was alsome.. she greeted costumers when they in as she making orders...she is really good at her job.
LW
Louise (Weezy)
Nov 14, 2025
1.0
I stopped going to McDonald's a long time ago I guess I'm going to stop again I was only wanted to try their biscuits and gravy but don't waste your money on them two freaking peppery and salty that's okay I won't disappoint myself again
CD
C D
Nov 11, 2025
5.0
Haven't used the self order screen before. Tried it and asked for some help. I believe she was the manager and she showed me what to do without any hesitation. She actually saved me $3 by changing they way I ordered my food. McDs gets a bad rap often but she was great. I wish I had her name for this review.
R
#1 Google Reviewer
Oct 31, 2025
1.0
They're always super rude, they love to forget your food, and their frappe machine is always down!! They use to always close way earlier than what their hours said so we stopped going!
MM
Marvin McDonald
Oct 22, 2025
5.0
We arrived at 8pm to a full house with cars lined up, buzzer beeping, and a full dining area. Even with all that, the staff was calm and efficient and we had our food made correctly and quickly. The manager, Quiana, was cheerfull and had everything under control.
What are the regular opening hours of the McDonald's at 8586 Rivers Ave, North Charleston, SC?
This McDonald's is open from 5:00 AM to 12:00 AM from Monday to Tuesday, 5:00 AM to 3:59 AM on Wednesday, 5:00 AM to 11:00 PM on Thursday, and 5:00 AM to 12:00 AM on Friday through Sunday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, and from 5:00 AM to midnight on Friday through Sunday.
Can I order delivery from this McDonald's and what are its delivery hours?
Yes, delivery is available. Delivery hours are from 5:15 AM to 11:45 PM Monday, Tuesday, and Sunday; 5:15 AM to 3:59 AM Wednesday; and 24 hours Thursday through Saturday.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special services?
Yes, services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a rewards program for this McDonald's location?
Yes, you can join MyMcDonald's Rewards to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some nearby dining or food options near this McDonald's on Rivers Ave?
Nearby you can find another McDonald's and JZ Eatery LLC, both offering dining options if you're exploring food choices in the area.
What nearby services might be useful for someone visiting this McDonald's?
Near this McDonald's, there are services such as Flexible Staffing Services - Charleston, SC for employment, True Mark Testing for laboratory and notary services, and various financial and community service organizations.
Are there recreational activities near this McDonald's to enjoy before or after a meal?
Yes, visitors can enjoy places like Velocity Airsports and Flight Adventure Park which offer sports and amusement activities nearby.