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McDonald's

3.2
(2408 reviews)

Business Details

(843) 760-2822
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8401 Dorchester Road, North Charleston, SC
29420, United States

Hours

Reviews

3.2
2,408 reviews
5 stars
711
4 stars
464
3 stars
407
2 stars
227
1 star
599

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers complained about the quality of food, including burnt items and freshness.

Cleanliness

Some customers noted cleanliness issues in the restaurant and restrooms.

Staff Attitude

There were multiple mentions of unprofessional behavior and lack of customer service skills among staff.
  • MS
    Matt Sherman
    1 day ago
    1.0
    Went there today and order the manager was very rude. I love McDonald's but I will not be back to this one it seems like the manager didn't care that I had a problem and would not help
  • MS
    Megan Stempert
    Feb 11, 2026
    3.0
    The food is amazing. The only issues I would like to bring attention if somebody orders extra tartar sauce on the fish sandwich make sure you put on the actual sandwich and not the side of the bun. Another thing if somebody orders a cheeseburger put the cheese on the actual burger and not the side. Otherwise service is good except a couple days ago I ordered on curbside I waited 45 minutes to the point where I had to get in the actual line and go to the window to ask for my food. there was nobody in the drive-through line, so there was no excuse and the lady beside me said that she had been waiting over an hour for her food.
  • RP
    Roy Petrie
    Feb 6, 2026
    1.0
    I have never been so dissatisfied in wait time and food quality in my life. I had to wait in line for over 20 minutes to receive food that I was not able to even take a bite of. I thought this was supposed to be FAST FOOD. I decided to try the new hot honey McCrispy which was inedible to the point I wasn’t able to bite through the chicken because it had the texture of a rock. If I bit any harder I would have most likely broken a tooth. I will never be visiting this location again. I am very dissatisfied and disgusted. Do not go to this location.
  • MM
    Marjie
    Jan 28, 2026
    4.0
    Been using their app for app specials, earning points for free food, and mobile orders. They can be slow, but they are pretty busy. Breakfast dandwiches are pretty good and caramel ice coffee is consistent everything. Staff keeps things friendly.
  • SJ
    Sinsear Jones
    Jan 20, 2026
    1.0
    I just moved here and I love all the McDonald's that I normally go to since I been here, so I thought this one would be the same but it's horrible. My bread was burnt and hard and the chicken itself was dry and old, so I took it back, instead of giving me a new one they gave me a new bun with the same old chicken. The nuggets are hard as bricks my 10 piece and my 6 piece. I will never ever go to this McDonald's again in life. Everybody in the drive through and the regular line had complaints. And some of the crew act like they were mad because they had to make it again. I spent almost 30 dollars to throw the food away. I wouldn't take my dogs here. I don't recommend this McDonald's at all. Times are too hard to play with people money. I wish I could give this restaurant a -0.🤬🤬

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in North Charleston is generally open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, it has a drive-thru open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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