Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Several customers complained about the quality of food, including burnt items and freshness.
Cleanliness
Some customers noted cleanliness issues in the restaurant and restrooms.
Staff Attitude
There were multiple mentions of unprofessional behavior and lack of customer service skills among staff.
MS
Matt Sherman
1 day ago
1.0
Went there today and order the manager was very rude. I love McDonald's but I will not be back to this one it seems like the manager didn't care that I had a problem and would not help
MS
Megan Stempert
Feb 11, 2026
3.0
The food is amazing. The only issues I would like to bring attention if somebody orders extra tartar sauce on the fish sandwich make sure you put on the actual sandwich and not the side of the bun. Another thing if somebody orders a cheeseburger put the cheese on the actual burger and not the side. Otherwise service is good except a couple days ago I ordered on curbside I waited 45 minutes to the point where I had to get in the actual line and go to the window to ask for my food. there was nobody in the drive-through line, so there was no excuse and the lady beside me said that she had been waiting over an hour for her food.
RP
Roy Petrie
Feb 6, 2026
1.0
I have never been so dissatisfied in wait time and food quality in my life. I had to wait in line for over 20 minutes to receive food that I was not able to even take a bite of. I thought this was supposed to be FAST FOOD. I decided to try the new hot honey McCrispy which was inedible to the point I wasn’t able to bite through the chicken because it had the texture of a rock. If I bit any harder I would have most likely broken a tooth. I will never be visiting this location again. I am very dissatisfied and disgusted. Do not go to this location.
MM
Marjie
Jan 28, 2026
4.0
Been using their app for app specials, earning points for free food, and mobile orders. They can be slow, but they are pretty busy. Breakfast dandwiches are pretty good and caramel ice coffee is consistent everything. Staff keeps things friendly.
SJ
Sinsear Jones
Jan 20, 2026
1.0
I just moved here and I love all the McDonald's that I normally go to since I been here, so I thought this one would be the same but it's horrible. My bread was burnt and hard and the chicken itself was dry and old, so I took it back, instead of giving me a new one they gave me a new bun with the same old chicken. The nuggets are hard as bricks my 10 piece and my 6 piece. I will never ever go to this McDonald's again in life. Everybody in the drive through and the regular line had complaints. And some of the crew act like they were mad because they had to make it again. I spent almost 30 dollars to throw the food away. I wouldn't take my dogs here. I don't recommend this McDonald's at all. Times are too hard to play with people money. I wish I could give this restaurant a -0.🤬🤬
What are the regular operating hours for this McDonald's location?
This McDonald's in North Charleston is generally open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, it has a drive-thru open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.
Can I get delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:30 AM to 11:30 PM on most days, extending until 1:30 AM Thursday through Saturday.
What types of pickup and delivery options does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
You can find this McDonald's at 8401 Dorchester Road, North Charleston, SC 29420, USA.
Does this McDonald's provide WiFi for customers?
Yes, WiFi service is available at this location.
Are there any grocery stores or pharmacies near this McDonald's?
Yes, Walgreens pharmacy and Publix Super Market at Palmetto Pavilion are nearby, which can be convenient for customers picking up groceries or medications before or after visiting McDonald's.
Are there other dining options close to this McDonald's?
Nearby restaurants include Zaxby's for chicken dishes, Subway for sandwiches, and Mizu Sushi and Hibachi for Japanese cuisine, offering several choices if you want to try something different around the area.
Are there convenient services like ATMs or gas stations near this McDonald's?
Yes, there are ATMs such as The Exchange Network and TD Bank ATM nearby, along with gas stations like Shell and Circle K, making it easier for customers to access banking and fueling services close to the restaurant.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: