McDonald's

3.2
2379 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8401 Dorchester Road, North Charleston, SC
29420, United States

Hours

Reviews

3.2
2,379 reviews
5 stars
699
4 stars
460
3 stars
403
2 stars
225
1 star
592

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

There were numerous complaints about food being cold, burnt, or incorrectly prepared, leading to dissatisfaction.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including dismissive attitudes and lack of customer care.

Cleanliness

Several customers noted issues with cleanliness in the restaurant, particularly in restrooms.

Management Issues

Reviews indicated a lack of effective management, with reports of understaffing and poor handling of customer complaints.
  • SS
    SuperMight554
    6 days ago
    5.0
    Always gets my orders right and dude with the bandaid lip cool 🤣
  • TG
    Tocarra Gongob
    Nov 6, 2025
    1.0
    They literally served me this bacon, egg and cheese bagel and expected me to eat this, I wouldn’t give this to a dog!
  • MG
    Michelle G
    Nov 2, 2025
    1.0
    My husband and I ordered Bacon Quarter Pound and Cheese sandwiches without catsup. We didn't get catsup but we also got no bacon on either sandwich 😔. Worst McDonald's
  • LN
    laura nguyen
    Nov 2, 2025
    5.0
    Highkey the best mcdonald’s I’ve had in a long time like yeah everything was perfect and packaged nice as hell in the bag, perfectly salty crispy fries. Also had a big order and it came quick and the people at the window and speaker didn’t seem like they hated their lives.
  • AM
    Adriane Mitchell
    Oct 13, 2025
    1.0
    On October 13,2025 I placed an order by drive thru. A McNugget kids meal with hot mustard sauce and a hi-c. I also placed an order for a #8 combo adding lettuce and tomatoes to the sandwich, with a sweet tea light ice. When I made it to the window I got a cup full of ice and very little sweet tea. The employee stated it was because she didn’t have much sweet tea left! Asked if I wanted something else , and I said a sprite would do. Looked in the box and there was no sauce for my grandsons nuggets. She gave me some. I made it all the way to work to realize that the sandwich was missing the lettuce and tomatoes that I requested and paid for. I drove back to the restaurant and went inside. I’m not sure if the female was management or just at the station. Very rude attitude, no name tag and extremely nonchalant about my complaint. I told her what happened and why I came back. When I mentioned the sweet tea, her response was, “well why didn’t you mention it when you were here?” I said I in fact did mention it, which is why I now have a sprite that taste like the filter needs to be changed. Her response was, “oh” ~ I then said it was an inconvenience for me to have to come back up here because nothing was checked. She said we’re not gonna check the bags! And it’s not that big of a deal, and I feel like you want me to go back and forth with you. It was definitely a big deal to me when I’ve already made it to work and had to come back. She was completely disrespectful and very dismissive and condescending. I will not revisit this McDonalds again and I hope they hire some employees that understand how to deal with complaints and or dissatisfaction.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in North Charleston is generally open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, it has a drive-thru open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.