Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,626 reviews
5 stars
654
4 stars
397
3 stars
435
2 stars
280
1 star
860
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 20-30 minutes, even during non-peak hours.
Staff Attitude
Many reviews highlighted rude and unhelpful staff, with several customers experiencing disrespectful interactions.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and food not being prepared as requested were noted.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty bathrooms and unkempt dining areas.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
- GGGrant Grant5 days ago1.0The most disrespectful, unintelligent establishment I've ever seen in my life
- MSMarat ShirievNov 15, 20251.0Welcome to the North Charleston McDonald’s. I guess there’s a new marketing strategy — attracting tourists not with the smell of burgers and McNuggets, but with a strong aroma of marijuana coming from the men’s restroom. Apparently the staff thinks this is part of the job. A very unusual impression for a restaurant in a tourist area.
- CEChelsea EinhornNov 9, 20251.0Every burger we ordered we specified no cheese, 2 of the 3 burgers had cheese. When I took them to the counter to get them corrected, one of the woman in the back was having an attitude saying it didn't say no cheese. The woman who took them from me had to point out that the sticker on the wrappers said no cheese. When I got my burgers back the cheese was gone but now the rest of the burger was wrong. I didn't even try to get it fixed a second time. The entire time we were in the store the people in the kitchen were so loud we could barely hear each other in the dining room. There was also a lot of loud cussing coming from the kitchen. Mistakes happen but rather than arguing about responsibility just quickly fix and be done. McDonald's is a family joint and loud cussing yelling from the kitchen is not appropriate with children in the dining room.
- DMDanyella MoriNov 1, 20251.0it’s 12:59am, and i’ve been waiting on line for 20 minutes at the drive through and no one has even addressed the drive through line. The hours say you close at 2am, and it’s well before that. Embarrassing and unprofessional that no one is even trying to talk to customers.
- EFE.J. ForemanOct 26, 20252.0Ice machine broken. Messed up a simple order. Ordered a plain cheeseburger and after looking at it they clearly just scraped off the onions, pickles, mustard off the patty and put a cold piece of cheese on top. McDonald’s is such a horrible customer experience wherever you go nowadays.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2988 W Montague Avenue, North Charleston?
McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and extended until 2:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:15 AM to 11:45 PM Monday through Thursday, until 1:00 AM on Fridays and Saturdays, and from 6:00 AM to 11:30 PM on Sundays.
What types of payment options are accepted at McDonald's on W Montague Avenue?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on Apple App Store and Google Play Store.
What nearby hotels can visitors stay at when visiting this McDonald's location?
Nearby hotels include Days Inn and Suites by Wyndham Charleston Airport West, North Charleston Inn, Rodeway Inn, Drury Plaza Hotel North Charleston, Comfort Inn and Suites Airport Convention Center, Hampton Inn & Suites Charleston Airport, Econo Lodge Coliseum, and Aloft Charleston Airport and Convention Center.
Are there convenient gas stations near this McDonald's for travelers?
Yes, Exxon & Mobil Stations, Mobil, BP, Circle K, and Kangaroo Express gas stations are located nearby, useful for refueling before or after your meal.
What nearby entertainment or recreational places can customers visit near McDonald’s?
Nearby entertainment options include Chucktown Activities amusement park, Chucktown Axe Throwing, and Rusty Bull Brewing Co., a brewery and music venue.
Does this McDonald's offer any rewards or loyalty program for frequent customers?
Yes, through MyMcDonald’s Rewards, customers can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.