Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional staff interactions, with customers feeling disrespected and treated poorly.
Service Speed
Many customers reported excessively long wait times for their orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
Customers expressed dissatisfaction with the quality of food, often receiving cold or improperly prepared items.
AB
Aaron Benger
2 days ago
1.0
1 star is very generous, absolutely appalling service, attitude is shocking and when i didnt get my mcflurry i was refused a refund. Appalling. Be quicker ti order ingredients and cook it myself.
Just to add to my review I have been waiting approximately 20:53 seconds for a receipt, absolute madness.
Don't come here its not worth it.
CM
chalil maliq
4 days ago
1.0
Horrible horrible horrible. I’ve ordered from this McDonalds a few times now and each time they continue to get my order wrong. I DoorDashed and order and my fries were missing in the meal. How do you mess up a meal? It makes me really question the type of people they’re hiring and why they’re working at McDonald’s still. This place should honestly be shut down!
MR
Madisyn Ryan
4 days ago
1.0
Literally the most unprofessional rude and disrespectful staff I’ve met anywhere. I will be driving out of my way to go ANYWHERE else.
CS
Christian Smith
Feb 23, 2026
1.0
I’ve ordered DoorDash from this McDonald’s multiple times and every time it gets cancelled and never completed.
HA
Heather Allen
Feb 12, 2026
1.0
Extremely rude when they’re taking your order!! they rush you and get mad Every time you add something to your order. The man in the window this afternoon around 5:30 was TERRIBLE
What are the regular opening hours for McDonald's at 2988 W Montague Avenue, North Charleston?
McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and extended until 2:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's at this location?
Delivery is available from 5:15 AM to 11:45 PM Monday through Thursday, until 1:00 AM on Fridays and Saturdays, and from 6:00 AM to 11:30 PM on Sundays.
What types of payment options are accepted at McDonald's on W Montague Avenue?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order from McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on Apple App Store and Google Play Store.
What nearby hotels can visitors stay at when visiting this McDonald's location?
Nearby hotels include Days Inn and Suites by Wyndham Charleston Airport West, North Charleston Inn, Rodeway Inn, Drury Plaza Hotel North Charleston, Comfort Inn and Suites Airport Convention Center, Hampton Inn & Suites Charleston Airport, Econo Lodge Coliseum, and Aloft Charleston Airport and Convention Center.
Are there convenient gas stations near this McDonald's for travelers?
Yes, Exxon & Mobil Stations, Mobil, BP, Circle K, and Kangaroo Express gas stations are located nearby, useful for refueling before or after your meal.
What nearby entertainment or recreational places can customers visit near McDonald’s?
Nearby entertainment options include Chucktown Activities amusement park, Chucktown Axe Throwing, and Rusty Bull Brewing Co., a brewery and music venue.
Does this McDonald's offer any rewards or loyalty program for frequent customers?
Yes, through MyMcDonald’s Rewards, customers can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
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