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McDonald's

2.9
(2512 reviews)

Business Details

(843) 744-0626
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2988 W Montague Avenue, North Charleston, SC
29418, United States

Hours

Reviews

2.9
2,512 reviews
5 stars
606
4 stars
381
3 stars
415
2 stars
267
1 star
843

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted rude and unprofessional staff interactions, with customers feeling disrespected and treated poorly.

Service Speed

Many customers reported excessively long wait times for their orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, often receiving cold or improperly prepared items.
  • AB
    Aaron Benger
    2 days ago
    1.0
    1 star is very generous, absolutely appalling service, attitude is shocking and when i didnt get my mcflurry i was refused a refund. Appalling. Be quicker ti order ingredients and cook it myself. Just to add to my review I have been waiting approximately 20:53 seconds for a receipt, absolute madness. Don't come here its not worth it.
  • CM
    chalil maliq
    4 days ago
    1.0
    Horrible horrible horrible. I’ve ordered from this McDonalds a few times now and each time they continue to get my order wrong. I DoorDashed and order and my fries were missing in the meal. How do you mess up a meal? It makes me really question the type of people they’re hiring and why they’re working at McDonald’s still. This place should honestly be shut down!
  • MR
    Madisyn Ryan
    4 days ago
    1.0
    Literally the most unprofessional rude and disrespectful staff I’ve met anywhere. I will be driving out of my way to go ANYWHERE else.
  • CS
    Christian Smith
    Feb 23, 2026
    1.0
    I’ve ordered DoorDash from this McDonald’s multiple times and every time it gets cancelled and never completed.
  • HA
    Heather Allen
    Feb 12, 2026
    1.0
    Extremely rude when they’re taking your order!! they rush you and get mad Every time you add something to your order. The man in the window this afternoon around 5:30 was TERRIBLE

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2988 W Montague Avenue, North Charleston?

McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and extended until 2:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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