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Dunkin'

3.2
(260 reviews)

Business Details

(843) 996-8551
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Charleston, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7818 Rivers Ave, North Charleston, SC
29406, United States

Hours

Reviews

3.2
260 reviews
5 stars
108
4 stars
29
3 stars
23
2 stars
12
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness and helpfulness, with specific employees receiving commendations for exceptional service.

Order Accuracy

There are numerous complaints regarding incorrect orders, including missing items and wrong drinks, leading to customer dissatisfaction.

Speed of Service

While some customers appreciate the quick service, many express frustration over long wait times, especially during busy hours.

Cleanliness and Environment

The location is often described as clean and welcoming, contributing positively to the overall customer experience.

Management Issues

Several reviews highlight poor management practices, including rude behavior from managers and a lack of support for staff, impacting service quality.
  • LC
    La,Dawn Campbells
    Feb 22, 2026
    4.0
    Did a mobile order online, Then someone else with the same name as me,did a mobile online order too, But my order was for drive thru, the other person was in store 😐, So they give me the other person order and give the other person my order, I did not realize because it never happened before( years and years going to dunkin) I got half way home, took a sip my my drink,realize it was not what I order, Turn back around and return it to dunkin They apologize ( refix, my order again) The drive thru associate that made the mistake, apologize and thank me for returning to bring back the wrong order and come pick the right order. I really appreciate the service.
  • DB
    David Botero
    Feb 19, 2026
    3.0
    Service is very slow and received wrong order
  • CL
    Chloe Luffman
    Feb 15, 2026
    1.0
    I tried to order an everything bagel with butter and they messed it up 3 times. Finally went inside instead of asking to fix it in the drive through and they didn’t seem apologetic, the lady making the bagels was grinning and no one was apologetic, they said they ran out of everything bagels and only gave a refund for the bagel. Awful location and employees.
  • LH
    L. HARRIS
    Feb 7, 2026
    2.0
    Ordered a latte and a 10 ct munchkin today. After tasting the latte and 2 munchkins I was greeted with this little gift from the staff. My hair is cute extremely low and is coily, so this is most certainly not mine. The other thing that stood out was the young lady working the drive thru. She was really friendly and seemed really sweet. Do better managers!!!!
  • CS
    Cordearo Smalls
    Jan 28, 2026
    5.0
    In spite of tense workload in morning rush, the young lady Patricia at the lobby register definitely was on top of everything and offered excellent customer service.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in North Charleston, SC?

Dunkin' in North Charleston is open Monday to Friday from 4:30 AM to 8:00 PM, and Saturday to Sunday from 5:30 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location offers both drive-thru and delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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