Business Details
About
Mexican Restaurant
Chipotle Centre Pointe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
4953 Centre Pointe Dr, North Charleston, SC
29418, United States
Hours
Reviews
3.6
970 reviews
5 stars
445
4 stars
167
3 stars
102
2 stars
63
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Cleanliness
A significant number of customers reported that the restaurant was dirty, with complaints about unclean dining areas and poor hygiene practices.
Food Quality
While some customers enjoyed the food, many others reported issues with food quality, including cold items, stale chips, and poorly prepared dishes.
Order Fulfillment
Several reviews mentioned problems with order accuracy and availability of menu items, including being out of stock on key ingredients.
Pricing Concerns
Customers noted that the prices were high compared to the portion sizes and quality of food received, leading to dissatisfaction.
- IGIreanna GramlingNov 15, 20251.0The rice and chicken were SUPER salty, inedible. Even my dad, who is a major salt fiend, couldn’t eat it. The manager said “it fits the salt guidelines” after tasting it. Either she likes salt more than my dad, or didn’t want to admit she was wrong. Don’t go here if your money is worth something. We were able to get a refund and go to five guys instead.
- GCGladys ChandlerNov 13, 20252.0This is the first one I visited in Charleston. It was dirty and needs to be renovated. The chicken pieces were large instead of smaller pieces that I'm use in Austin, Texas
- RMRicardo J. MontalvoNov 10, 20251.0The service was horrible yesterday. And the guacamole looked like poop from a 6 month old baby. What’s the issue with managers hiring people who don’t have a desire for work or be of service to others. That’s the feeling I left with after that interaction.
- MLMatt LNov 9, 20253.0Had lunch there with my wife and son. Food tasted good and the service felt like the employees were there because they had to, no smiles, no “hello” or welcoming service. Felt like there was no pride in doing a good job, just there for a paycheck. The dining area was unkept. All tables needed cleaning off, trash cans overflowing, floor needed swept and the bathrooms smelled and looked like an outhouse at a state park.
- BBBarneyNov 3, 20251.0After 6 visits this place is hit and miss. One thing that isn't is the resturant is a consistent dirty. Tables not cleared and staff on consistent basis rude. Food. Sometimes out of stock. Simple stuff like tortillas and lettuce and tomatoe. What is up with the drinking fountain 50/50 chance that it works. I choose not to go back until they change staff and Management.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Centre Pointe offer?
Chipotle Centre Pointe offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors or preservatives.
Where is Chipotle Mexican Grill Centre Pointe located?
It is located at 4953 Centre Pointe Dr, North Charleston, SC 29418, USA.
What are the operating hours of Chipotle Mexican Grill Centre Pointe?
The restaurant is open every day from 10:45 AM to 10:00 PM.
What types of pickup and delivery services does Chipotle Mexican Grill Centre Pointe offer?
They offer in-store pickup and delivery services.
How can I order food online from Chipotle Centre Pointe?
You can order online through their website at https://order.chipotle.com/ or using the Chipotle app available in the Apple App Store.
Can I contact Chipotle Mexican Grill Centre Pointe via email?
Yes, you can contact them at SC.2577.CentrePointe@chipotle.com.
Does Chipotle Mexican Grill Centre Pointe accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is Chipotle Mexican Grill Centre Pointe LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit before or after eating at Chipotle Centre Pointe?
Nearby restaurants include Arby's, FATZ, Buffalo Wild Wings, Thai Palm Restaurant, and Five Guys, offering a variety of food choices.
What nearby shopping options are available around Chipotle Mexican Grill Centre Pointe?
You can visit Tanger Outlets, J.Crew Factory, Lids, Torrid, Uptown Cheapskate, Polo Ralph Lauren Factory Store, and Le Creuset Outlet Store for a wide selection of shopping.
Are there any notable nearby places for entertainment or leisure near Chipotle Centre Pointe?
Yes, nearby entertainment and leisure options include Isle of Palms Beach, South Carolina for beach activities and River Street Sweets for candy and bakery treats.