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Brand Certified

Chipotle Mexican Grill

3.3
(1137 reviews)

About

Mexican Restaurant
Chipotle North Charleston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7398 Rivers Ave, North Charleston, SC
29406, United States

Hours

Reviews

3.3
1,137 reviews
5 stars
437
4 stars
199
3 stars
118
2 stars
62
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Food Quality

While some customers enjoyed the food, many complained about small portions, undercooked rice, and overall poor food quality.

Operational Hours

Several reviews mentioned that the restaurant closed earlier than advertised, leading to customer frustration.
  • JB
    Jeff B.
    4 days ago
    1.0
    Never seen a Chipotle just decide they want to close 30 min before their posted hours. They had clearly packed up well before I got there too. Should have gone to the Tanger location.
  • CC
    Cameron Cox
    Feb 11, 2026
    5.0
    I had an amazing experience at Chipotle! The food was absolutely delicious — everything tasted fresh and full of flavor. I got the steak and al pastor chicken with white rice, and it was incredible. The steak was tender and well-seasoned, and the al pastor chicken had the perfect balance of smoky and slightly sweet flavor. The white rice was cooked perfectly and tied everything together. What really stood out to me were the portions. They did not skimp at all! My bowl was loaded and definitely worth the money. It’s always nice to leave feeling full and satisfied. Great food, great portions, and fast service. I’ll definitely be coming back!
  • GV
    Grace Vasquez
    Feb 1, 2026
    1.0
    i wish i could put zero stars, the service is genuinely awful. the people act like they’re being held against their will to work here. i’ve worked in fast food, and it’s not THAT bad to the point where you have to treat customers so crappy. these people need Jesus, hope they find Him.
  • BS
    Bo Sires
    Feb 1, 2026
    1.0
    Their service is literally terrible these people act like they absolutely hate their jobs and everyone around them. It’s embarrassing, these employees need Jesus desperately.
  • HL
    Hugo Lobato
    Jan 30, 2026
    1.0
    I love chipotle food, but it sucks every time I want the food. It’s a hustle. The workers are so disrespectful and area is so nasty. Really wish they hire more professional, nice and educated workers. Once I ordered online and they wouldn’t give me my food saying that somebody else picked it up, that should not work like that you would have to show your ID or your name to pick the food up, I lost $22 because they were so disrespectful and say couldn’t do anything!

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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