Business Details
About
Mexican Restaurant
Chipotle North Charleston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,126 reviews
5 stars
432
4 stars
200
3 stars
117
2 stars
62
1 star
315
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted severe cleanliness issues, including dirty tables, overflowing trash, and reports of roaches in the restaurant.
Customer Service
Customers frequently reported poor service, including rude staff, long wait times, and refusal to take in-person orders.
Food Quality
While some customers praised the food, many complained about small portions, undercooked rice, and overall dissatisfaction with the meal quality.
Operational Issues
Several reviews mentioned that the restaurant closed early or was not accepting in-person orders despite being within operating hours.
- MKMadhu KorniDec 30, 20251.0Dirty tables no hygienic worst place really
- ADAutumn DaileyDec 29, 20251.0Came there 2 hours before they closed and different get a greeting but instead a nasty mug from a guy and women . while waiting in line i was watching the women in the front and she was repeatedly wiping her hands on herself with gloves on and her nose then touching food . That was all i needed to leave with my family.
- IIiicraxytayyDec 29, 20253.0Soda machine was down cashier told me there was ice so I still purchased a drink will get ice from work went to fill cup no soda was available another worker stated that the machine was out of order and I explain that cashier said it was just no ice why this girl gone say she told me it was broke the guy on the line backed me up and told her she was lying and that she said it was just no ice but after all was done the other worker gave me a bottle drink thanks food was great service was great but I hate a liar
- SMStephanie MooreDec 14, 20253.0Food was good and portions were perfect. Worker making the food was mumbling under her breath with an attitude towards the customers in line before me (saying she “already asked them this” when they could not speak much English). Every table and bench/seat in this restaurant had dirt and food all over it while the floors were covered in food and trash. Trashcan beside the register was overflowing onto the floor. I gave them some slack in my mind because it was a little busy at the time, but once it died down no one was keeping up with the cleaning. Makes you worry about the quality and cleanliness of the food.
- PCPerfectly CreatedDec 11, 20251.0Just did another walk through to see. This place is still disgustingly unclean and unkept. The food/meat splatter on the tile above the grill has been there forever. The service and attitude matches the health hazards in the restaurant. From my visual this place is consistently in violation of every health code. There was not one person in line and one person waiting on a pick up. More than 5 employees there, no excuse… Use to like Chipotle. Charleston locations make me never want to eat Chipotle again. Few Pics attached. It’s worse than this 12-11-2025
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill in North Charleston located?
It is located at 7398 Rivers Ave, Suite 102, North Charleston, SC 29406, in the North Hills Commons.
What are the operating hours of Chipotle Mexican Grill in North Charleston?
The restaurant is open every day from 10:45 AM to 11:00 PM.
What dining services does Chipotle North Charleston offer?
They offer in-store pickup and delivery services.
How can I order Chipotle food online?
You can order online through their official order website https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle North Charleston offer catering and gift cards?
Yes, they provide catering services and gift cards for purchase.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes responsibly sourced ingredients, using only 53 real ingredients, and adheres to "Food with Integrity" principles that emphasize humane and sustainable farming practices.
Is Chipotle North Charleston welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers.
Which nearby places can I visit before or after dining at Chipotle North Charleston?
You can visit Starbucks for coffee, The Vitamin Shoppe for supplements, or the Panda Express if you're interested in trying other fast food options nearby.
Are there convenient financial services near Chipotle North Charleston?
Yes, nearby you have Bank of America ATM, TD Bank ATM, Truist, and The Exchange Network for your banking needs.
What health and wellness places are close to Chipotle North Charleston?
Nearby options include Aspen Dental for dental care, Motto Clear Aligners for orthodontics, Joint Base Charleston Crossfit for fitness, and Walgreens pharmacy for health supplies.